90-DAY LIMITED WARRANTY
What is Covered Under This Warranty?
The item you have purchased is warranted against defects in materials and workmanship for
the following parts as outlined below only when unit is installed and operated in accordance
with the instructions in this Owner’s Manual and in compliance with local building and fire
codes:
Burner
Assembly
Firepit
Base
Firepit
Top
How Do I Obtain Warranty Service?
To obtain warranty service, you must contact our customer service center within the relevant
warranty period and provide us with a copy of your dated register receipt as proof of the
purchase date. We reserve the right to request photographs and/or return of the defective
item(s) and/or such other evidence relating to any claim as we shall reasonably require.
Please call our customer service center at 1-800-416-3511 for additional warranty claim details
and procedures.
What are the Limitations and Exclusions of this Warranty?
Warranty Limitations:
This warranty is subject to the limitation set forth above. In addition, this warranty is made to
the original purchaser only and is effective only if items are purchased from one of our
authorized dealers. This warranty is not transferable. For warranty replacements based on
warranty claims submitted within ninety (90) days of purchase, we will not be responsible for
charges associated with shipments outside continental North America at any time or for any
reason.
Warranty Exclusions
:
This warranty is subjected to the exclusions set forth above. In addition,
the following are excluded from coverage under this warranty: any item used for commercial,
contract or any other non-residential purpose; clearance items, display models or items
purchased “as is”; freight damage; items subject to misuse, abuse, neglect or lack of proper
care or maintenance (including without limitation as provided in any “care and maintenance
guide” or similar information we provide); normal wear and tear; damage caused by acts of
nature, acts of force majeure, vandalism, fire or other causality, or improper assembly;
hardware against corrosion or rusting; purchased or replacement parts; and all plastic parts.
Also excluded are loss of use or time; inconvenience; money; travel; packaging; or incidental,
special or consequential damages of any kind. Replacement of defective items or parts as
provided herein shall constitute your sole and exclusive remedy for items which are not as
warranted. In no event shall our responsibility exceed the purchase price of the item found to
be other than as warranted. This warranty is the exclusive statement of your rights with respect
to items you have purchased and supersedes any other express warranty or statement, written
or oral, made in connection with the purchase and sale of such items. The term ”item” when
used herein in the singular refers to the specific piece found to be defective, and not to the
entire set of which the item is a part.
Some states do not allow exclusion or limitation of incidental or consequential damage, so that
limitation may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights that vary from state to state.
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