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14

Symptom

Possible Cause

Corrective Action

No Heat/No Cool/No Fan 
(common problems)

1. Blown fuse or tripped circuit breaker. 
2. Furnace power switch to OFF. 
3. Furnace blower compartment door or 
  panel loose or not properly installed. 
4. Loose connection to thermostat or system.

Replace fuse or reset breaker. 
Turn switch to ON. 
Replace door panel in proper position to engage safety 
interlock or door switch. 
Tighten connections.

No Heat

1. Pilot light not lit. 
2. Furnace Lock-Out Condition. Heat 
  may also be intermittent. 
 
 
3. Heating system requires service or 
  thermostat requires replacement. 

Re-light pilot. 
Many furnaces have safety devices that shut down when 
a lock-out condition occurs. If the heat works intermittently 
contact the furnace manufacturer or local HVAC service 
person for assistance. 

Diagnostic: 

Set SYSTEM Switch to 

HEAT

 and raise the 

setpoint above room temperature. Within a few seconds 
the thermostat should make a soft click sound. This sound 
usually indicates the thermostat is operating properly. If 
the thermostat does not click, try the reset operation listed 
above. If the thermostat does not click after being reset 
contact your heating and cooling service person or place 
of purchase for a replacement. If the thermostat clicks, 
contact the furnace manufacturer or a HVAC service 
person to verify the heating is operating correctly.

No Cool                                   
      

1. Cooling system requires service or 
  thermostat requires replacement.

Same as diagnostic for No Heat condition except set the 
thermostat to 

COOL

 and lower the setpoint below the 

room temperature. There may be up to a five minute delay 
before the thermostat clicks in Cooling.

Heat, Cool or Fan 
Runs Constantly

1. Possible short in wiring. 
2. Possible short in thermostat. 
3. Possible short in heat/cool/fan system. 
4. FAN Switch set to Fan 

ON

.

Check each wire connection to verify they are not shorted 
or touching together. No bare wire should stick out from 
under terminal block. Try resetting the thermostat as de-
scribed above. If the condition persists the manufacturer 
of your system or service person can instruct you on how 
to test the Heat/Cool system for correct operation. If the 
system operates correctly, replace the thermostat.

Thermostat Setting & 
Thermostat Thermometer 
Disagree

1. Thermostat thermometer setting 
  requires adjustment.

The thermometer can be ad/- 4 degrees. See 
Temperature Display Adjustment in the Configuration 
Menu section.

Furnace (Air Conditioner) 
Cycles Too Fast or Too Slow 
(narrow or wide  
temperature swing)

 

1. The location of the thermostat and/or 
  the size of the Heating System may 
  be influencing the cycle rate.

Digital thermostats provide precise control and cycle 
faster than older mechanical models. The system turns 
on and off more frequently but runs for a shorter time 
so there is no increase in energy use. If you would like 
an increased cycle time, choose 

SL

 for slow cycle in the 

Configuration menu, step 7 (heat) or 8 (cool). If an ac-
ceptable cycle rate is not achieved, contact a local HVAC 
service person for additional suggestions. 

Forgot Keypad 
Lockout Code

Press the menu button (button will disappear) and hold in 
for 20 seconds. This unlocks the thermostat.

 

Reset Operation
Note:

 When thermostat is reset, installer configuration menu settings and programming will reset to factory settings. 

If a voltage spike or static discharge blanks out the display or causes erratic thermostat operation, you can reset the thermo-
stat by removing the wires from terminals 

R

 and 

C

 (do not short them together) and removing batteries for 2 minutes. After 

resetting the thermostat, replace the wires and batteries. If the thermostat has been reset and still does not function correctly 
contact your heating/cooling service person or place of purchase. 

Note:

 Be sure to review the installer configuration menu settings. 

To reset the programming, clock and configuration settings, press the 

 or 

 and SYSTEM button simultaneously. The 

thermostat should go blank and then all segments will be displayed momentarily.

TROUBLESHOOTING 

Summary of Contents for White Rodgers 1F95-0680

Page 1: ...d or Damper Control Feature Yes ATTENTION MERCURY NOTICE This product does not contain mercury However this prod uct may replace a product that contains mercury Mercury and products containing mercury must not be discarded in household trash Do not touch any spilled mercury Wearing non absorbent gloves clean up any spilled mercury and place in a sealed container For proper disposal of a product co...

Page 2: ...ING Thermostat installation and all components of the control system shall conform to Class II circuits per the NEC code INSTALLATION Figure 1 1F95 0680 Rear view of thermostat 2 AA Batteries Power Stealing Switches A1 Power Source Mounting Hole Mounting Hole Place Level across Mounting Tabs for appearance only Place Level across Mounting Tabs for appearance only Thermostat Power Method Switch Pos...

Page 3: ...nstantly in Heat Off Emergency Mode Single Stage and Multi Stage Connections Refer to equipment manufacturers instructions for specific system wiring information This thermostat is designed to operate a single transformer or two transformer system You can configure the thermostat for use with the following systems Single stage SS 1 gas oil or electric Multi stage MS 2 gas oil or electric After wir...

Page 4: ...tem Diagnostic Module See Module Instructions for details O B Note Dual Fuel option de energizes Heat mode stage 1 compressor when auxiliary heat is energized Note Dual Fuel option de energizes Heat mode stage 1 compressor when auxiliary heat is energized Note Dual Fuel option de energizes Heat mode stage 1 compressor when auxiliary heat is energized Note Dual Fuel option de energizes Heat mode st...

Page 5: ...ys Save when Cool SavingsTM is working 9 Displays Heat Pump when system is configured as Heat Pump thermostat 10 Displays Hold in programmable mode when not in Hold mode Displays Light Bulb in non program mable mode 11 Initially displays Auto Sched If Auto Schedule had been used or disabled then it displays Cool Savings when in the Cool Mode Displays Copy in Schedule mode and Fan in Fan Schedule m...

Page 6: ...ate for Auxiliary stage when HP 1 or HP 2 is selected above 8 7 7 MENU CL OFF CL On Compressor Lockout Time 9 8 8 MENU Em Heat Cool Off Heat Auto Cool Off Heat Off with Fan icon Heat Off without Fan icon Cool Off Auto Off System Mode Configuration with Automatic Changeover capability 10 9 9 MENU dL On dL OFF Selects Display Light On or OFF 11 10 10 MENU 0 current temperature 1 HI 2 HI 3HI 4 HI 1 L...

Page 7: ...n select ELE Select GAS if the heating system energizes the fan on a call for heat 3 Select Cool Savings value Selects the amount of adjustment for the Cool Savings feature in Cool mode with 1 1 being the least amount of adjustment and 6 6 being the most amount of adjustment Default value is 3 Cool Savings is an optional energy saving feature that can reduce your cooling costs It is based on the p...

Page 8: ...re allows you to pro gram a desired comfort temperature into all the program periods along with a 6 set back for night periods of both Heat and Cool programs Factory default is On for both When Heat AS On and Cool AS On are activated while in Heat or Cool mode select desired setpoint temperature and press Auto Schedule This value will be copied into all the morning day and evening program periods ...

Page 9: ...lter When Change Filter is displayed press MENU or RUN SCHED button to clear the display and restart the time to the next filter change 30 Change UV Lamp This feature allows the thermostat to display the words Change UV Lamp Call for Service of UV bulb after a set time of UV bulb operation This is a reminder to maintain your UV system at optimum level of operation When enabled the factory set inte...

Page 10: ... to set the Cooling temperatures more than 1 Fahrenheit higher than the heating temperature Em Setting is available only when the thermostat is config ured in HP1 or HP2 mode Manual Operation for Non Programmable Mode Press the SYSTEM button to select Heat or Cool and use the buttons to adjust the temperature to your desired setting After selecting your desired settings you can also press the SYST...

Page 11: ...turday and Sunday If you are re programming a 5 1 1 day schedule pencil in your own times and temperatures directly below the factory times and temperatures If you are re programming a 7 day schedule fill in all lines with the times and temperatures you want Keep the following guidelines in mind when planning your program In Heating lower temperatures will save energy In Cooling higher temperature...

Page 12: ...ess Schedule to advance to the next program period 8 Repeat steps 4 through 7 until all of the program times and temperatures are entered for all program periods for that day 9 Press Schedule button to change to the next day and repeat steps 4 through 8 until all program days and peri ods are entered 10 When programming is complete and all of the times and temperatures match your desired heating s...

Page 13: ...ns at the same time will change the weight for the program period The weight of the thermostat sensor is fixed In normal operation of the thermostat the current tempera ture displayed will be the weighted average of the local sensor and the remote sensor using the formula local sensor weight x local sensor temperature remote sensor weight x remote sensor temperature local sensor weight remote sens...

Page 14: ...ck out from under terminal block Try resetting the thermostat as de scribed above If the condition persists the manufacturer of your system or service person can instruct you on how to test the Heat Cool system for correct operation If the system operates correctly replace the thermostat Thermostat Setting Thermostat Thermometer Disagree 1 Thermostat thermometer setting requires adjustment The the...

Page 15: ...15 NOTES ...

Page 16: ...Homeowner Help Line 1 800 284 2925 White Rodgers is a business of Emerson Electric Co The Emerson logo is a trademark and service mark of Emerson Electric Co www white rodgers com www emersonclimate com ...

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