Instruction Manual
D104483X012
785C Actuator
May 2022
35
Troubleshooting
Table 14. 785C Troubleshooting
Symptom
Common Possible Cause
Solution
Inadequate operation of actuator using
handpump
Handpump control unit (key 2751) not in required
vertical up orientation per figure 7
Contact your
handpump control unit into correct installation
orientation per figure 7
Handpump hydraulic oil level too low
Check and restore correct handpump hydraulic oil
level
Too much air within hydraulic cylinder
Contact your Emerson sales office to bleed the
handpump hydraulic cylinder air
Pneumatic stroking speed too slow for
actuator with handpump
Standard Stroke MHP handpump
Engagement/Disengagement handle at “Manual
Opening” or “Manual Closing” position
Set Standard Stroke MHP handpump
Engagement/Disengagement handle to “REMOTE”
position per figure 8 and the correct schematic
figure 12, 14, or 15
Fast Stroke MHQ handpump hydraulic cylinder bypass
stop valve at close position
Open Fast Stroke MHQ handpump hydraulic cylinder
bypass stop valve per the correct schematic in
figure 11, 13, 16, or 17
Flow restriction in hand pump or hydraulic system
affecting actuator stroking speed
Contact your Emerson sales office to upgrade to 785C
Fast Stroke MHQ handpump type 1 or type 2
Flow restriction in pneumatic system affecting
actuator stroking speed
Contact your Emerson sales office to investigate the
stroking speed sizing problem
Single acting spring return actuator will not
achieve full travel
Actuator venting port blocked
Clean venting side vent assemblies, e.g. Y602 vent
Supply air pressure too low to fully extend/retract
actuator
Increase supply air pressure back to actuator sizing
required pressure
Actuator movement not smooth
Erratic, or jerky, actuator movement may indicate
excessive actuator or valve friction
Contact your Emerson sales office to complete
ValveLink scan of actuator and valve movement to
identify if valve or actuator repair is required
Valve positioner out of calibration during
fast stroking or high vibration
Severe application conditions affecting positioner or
mounting kit
Contact your Emerson sales office to investigate the
issue, and determine if upgrading to the high
performance mounting kit is recommended