132
Others
Troubleshooting (Cont’d)
Symptom
Solution
P
L
A
Y
B
A
C
K
Disc Playback cannot be performed.
• Check if the playable disc is inserted.
• Check if the disc is loaded correctly with the labeled
side facing up.
• Discs made on other devices or on personal computers cannot
be played back on this unit unless it is finalized on the device.
Even if it is finalized, the performance of those discs are not
guranteed on this unit.
• The disc may be dirty or flawed. Clean the disc.
• Check if all the connections are made correctly.
• Check if the setting for the Progressive Scan is correct.
(See page
117.
)
• Check the Parental Lock Setting. (See page
113.
)
Playback does not start from
the beginning.
• Resume function may be activated. See page 72 to cancel the
resume point.
TV aspect ratio does not match
for your TV screen.
• Check the TV Aspect Ratio. (See page28)
• A different aspect ratio will be used when the aspect ratio
specified by the disc is not supported by this unit.
There is no sound, or no subtitle.
• Turn on all connected devices.
• Check if the external input channel is set correctly.
• Check if the connections are made securely and correctly.
• Check if the Audio Out Setting is set correctly. (See page
115
)
• There is a possibility that the selected subtitle language is not
supported by the disc.
Playback picture is distorted.
Color of the picture is abnormal.
• During fast forward or fast reverse, playback picture may be
distored. This is not a malfunction.
• Connect to TV directly. When you connect this unit with the
television via VCR or other devices, the pictue may be distorted
due to the copy-protection signal.
• Check if the cables are damaged.
• Keep the equipment which may cause electrical disturbances,
such as a cellular phone, away.
Audio Out Setting can not be changed.
• If the audio source is in the Dolby Digital format, set the Dolby
Digital Setting to
“PCM”
in the Setup Menu. (See page
115
)
Audio Language or the Subtitle Language
of the DVD can not be changed.
• Multilingual subtitles are not supported by the disc.
• Some audio languages or the subtitle languages can be changed only
from the Disc Menu. Please refer to the disc’s manual.
Camera angles can not be changed.
• Even though the multi-angle feature is supported by the disc,
that does not mean all the scenes are shot from multi-angles.
Changing angles are available only for those scenes shot from
the multi-angle.
VCR picture is noisy.
During VCR playback, pictures do not
come out even though sound does.
• Adjust the tracking by pressing
CHANNEL
o
/
p
while you
are playing a videotape.
• VCR Head cleaning may be necessary.
Refer to 'AUTO HEAD CLEANING' on page
136
.
* If you are still having trouble with this unit after checking ‘Troubleshooting’, write down the error code and the error
description, and call our helpline mentioned on the front page to locate an Authorized Service Center.
121-137.qx3 05.12.15 2:14 PM Page 132
