The
Emeril Lagasse Forever Pans
are covered
by a 90-day money-back guarantee. If
you are not 100% satisfied with your
product, return the product and request a
replacement product or refund. Proof of
purchase is required. Refunds will include
the purchase price, less processing
and handling. Follow the instructions
in the Return Policy below to request a
replacement or refund.
NONSTICK COATING LIFETIME GUARANTEE
We guarantee that the
Emeril Lagasse Forever
Pans
cookware will not scratch, warp, chip,
peel, or dent with normal consumer use. In
addition, the cookware is covered under a
90-Day Money-Back Guarantee.
If more than 90 days have passed since you
received the product and the product warps,
rusts, dents or chips with normal consumer
use, you may return the product to us for
replacement or refund. You will not be
eligible for a refund, repair, or replacement
if the product has been subject to accident,
misuse, abuse, improper maintenance or
repair, or unauthorized modification.
If fewer than 90 days have passed since you
received the product, you may be eligible for
a full refund of your purchase price.
REPLACEMENT GUARANTEE POLICY
Our products, when purchased from
an authorized retailer, include a 1-year
replacement guarantee if your product
or component part does not perform
as expected, the guarantee extends
only to the original purchaser and is not
transferable. If you experience an issue
with one of our products within 1 year
of purchase, return the product or the
component part for replacement with a
functionally equivalent new product or
part. The original proof of purchase is
required, and you are responsible to pay
to return the unit to us. In the event a
replacement unit is issued, the guarantee
coverage ends six (6) months following
the receipt date of the replacement unit or
the remainder of the existing guarantee,
whichever is later. Tristar reserves the right
to replace the unit with one of equal or
greater value.
90-Day Money-Back Guarantee
