DPSI Ampere Operating Instructions
Version 1.0
Page 27 of 28
14. Warranty
EMCOTEC GmbH shall issue a 24-month warranty on the DPSI. The guarantee
period shall begin with delivery of the equipment by the retailer and shall be not
extended by any guarantee repair or guarantee replacement.
During the period of guarantee, the warranty shall cover the repair or
replacement of any proven manufacturing or material defects at no charge. There
shall be no specific entitlement to repair work. In case of a guarantee claim, the
manufacturer shall reserve the right to exchange the equipment for a product of
equal value if repair of the item is not feasible for economic reasons. There shall
be no assumption of liability for consequential damages that are brought about by
a proven defect during operation of the DPSI. There shall be no extended claims
for damages.
All transportation, packaging and travel expenses shall be borne by the
purchaser.
No liability shall be assumed for any damages during transport.
If repair is needed, the equipment must be sent to the appropriate service
center of the respective country or directly to EMCOTEC GmbH.
The guarantee shall only be valid when the following conditions are met:
The guarantee document (original invoice) must include the delivery date,
the company stamp, the serial number and signature of the retailer.
No intervention in the equipment may have been undertaken.
It must have been operated in accordance with our operating instructions.
Only the power sources and other accessory devices and components that
were recommended by us may have been used.
The guarantee document, the original invoice and other pertinent
information regarding the malfunction (a short description of the defect)
must be included with the transmittal.
The equipment must still be the property of the initial purchaser.
If equipment is sent in that later proves to be functional following an initial
inspection, we shall impose a flat processing fee of € 15.
In all other respects, the general business terms and conditions of
EMCOTEC embedded controller technologies GmbH shall apply for any
items not listed.
