Embest AM3517, User Manual, Page: 75 / 76

2.
The situations listed below are not included in the range of our free maintenance service, Embest
will charge the service fees with discretion:
A. Can’t provide valid Proof-of-Purchase, the identification label is tour up or illegible, the
identification label is altered or doesn’t accord with the actual products;
B. Don’t follow the instruction of the manual in order to damage the product;
C. Due to the natural disasters ( unexpect matters ), or natural attrition of the components, or
unexpect matters leads the defects of appearance/function;
D. Due to the power supply, bump, leaking of the roof, pets, moist, impurities into the boards, all
those reasons which lead the defects of appearance/function;
E. User unauthorized weld or dismantle parts leads the product’s bad condition, or let other people or
institution which are not authorized by Embest to dismantle, repair, change the product leads the
product bad connection or defects of apperance/function;
F. User unauthorized install the software, system or incorrect cofiguration or computer virus leads the
defects;
G. Purchase the products through unauthorized channel;
H. Those commitment which is committed by other institutions should be responsible by the
institutions, Embest has nothing to do with that;
3.
During the warranty period, the delievery fee which delivery to Embest should be coverd by user,
Embest will pay for the return delivery fee to users when the product is repaired. If the warranty period
is expired, all the delievery fees will be charged by users.
4. When the boards needs repair, please contact technical support department.
Note: Those products are returned without the permission of our technician, we will not take any
responsibility for them.
Note: Embest do not supply maintenance service to LCDs. We suggest the customer first check the
LCD after get the goods. In case the LCD can not run or no display, customer should inform Embest
within 7 business days from the moment get the goods.
Basic notice to protect and maintenance LCD
 Do not use finger nails or hard sharp object to touch the surface of the LCD, otherwise user can’t
enjoy the above service.
 Embest recommend user to purchase a piece of special wiper to wipe the LCD after long time use,
please avoid clean the surface with fingers or hands to leave fingerprint.
 Do not clean the surface of the screen with chemicals, otherwise user can not enjoy above service.