
ELNEC s.r.o.
provide the same level warranty as we get from the suppliers of computer parts.
Therefore it is a limited warranty of one year for all computer parts such as
motherboard, CPU, HD, etc.
This warranty terms are valid for customers, who purchase a programmer directly from
Elnec company. The warranty conditions of Elnec sellers may differ depending on the
target country law system or Elnec seller’s warranty policy.
Free additional services:
•
free lifetime software update via Web site.
Free software updates
are available from our
Internet address
.
•
Online technical support is available within promised 24 hours time limit or you may
call us during business hours from Monday through Friday 8:30 to 17:30 (CET).
•
Keep-Current
is a service by which ELNEC ships to you the latest version of the
control program for programmer and the updated user documentation. A Keep-
Current service is your hassle-free guarantee that you always have access to the
latest software and documentation, at minimal cost.
•
AlgOR
(Algorithm On Request) service allows you to receive from ELNEC software
support for programming devices not yet available in the current device list.
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