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9. TROUBLESHOOTING HINTS

If the trouble still remains after checking the above, consult your nearest dealer or

authorized ELMO service center. 

Symptom

No images on TV

monitor

Out of focus

No operation via

the wireless remote

controller

Matching failure of

the preset position

Possible cause/remedy

• Cable is not properly connected to the video-in terminal 

of monitor.

• The AC adapter is disconnected from the wall AC outlet.

• The AC adapter output plug is disconnected from the DC 

jack of the Camera.

• Zoom is set at TELE to display only white/black part of 

the material.

• The LED is lit in red, and the Camera is in the OFF 

position.

• The LED is lighting, and the OFF Timer mode of the 

Camera power is working. (See P.19)

• The cable is not connected to each output terminal.

• The iris is not in the proper position.

(If the iris is fully closed, the image cannot be seen.)

• The chosen video output type (NTSC) is different from 

the system of the monitor .

• The focus is in the Manual mode. Set the focus to the 

Auto mode by pressing the AF button. (See P.16)

• The light/shade contrast of the object is too low. (See P.16)

• The object is moving too fast. (See P.16)

• Operation is made with wrong ID settings. (See P.18)

• Operate within the operation range of the wireless 

remote controller. (See P.7)

• Check the remaining battery life of the wireless remote 

controller.

• The sunlight or the light from the inverter fluorescent 

lamp or the like is received by the infrared sensor on the 

Camera. Relocate the Camera or block the light. (See P.7)

• The pin No.1 of the DIP Switch(4) is ON.

• The Camera head has been moved directly due to some 

cause. 

Adjust the Camera direction by setting the "RESET" 

button to the normal position. (See P.15)

Summary of Contents for PTC-100S

Page 1: ...PAN TILT ZOOM COMMUNICATION CAMERA PTC 100S PTC 110R INSTRUCTION MANUAL Please read this instruction manual carefully before using the PTC 100S or PTC 110R and keep it for future reference...

Page 2: ...lifiers that produce heat 8 Unplug this apparatus during lightning storms or when unused for long periods of time 9 Refer all servicing to qualified personnel Servicing is required when the apparatus...

Page 3: ...erence in which case the user will be required to correct the interference at his own expense USER INSTALLER CAUTION Your authority to operate this FCC verified equipment could be voided if you make c...

Page 4: ...eaning Do not use any volatile solvent such as thinner or benzine Do not directly point the camera lens into the sun or the camera may be damaged Caring for the batteries If the Camera is not used for...

Page 5: ...llation for PTC 100S 9 Installation for PTC 110R 10 4 OPERATION PROCEDURES 14 1 Power supply to the Camera 14 2 Turning ON OFF of the Camera power 14 3 Operating PAN TILT 15 4 Lens operation 16 5 BLC...

Page 6: ...FUNCTIONS CAMERA HEAD INFRARED SENSOR LED BASE S VIDEO Mini DIN 4P COMPOSITE VIDEO RCA pin jack INFRARED SENSOR DC IN LENS RS 232C OUT Mini DIN 8P RS 232C IN Mini DIN 8P 1 4 20 UNC THREAD for CAMERA...

Page 7: ...To operate the OSD 1 cursor To turn the Camera head to the front To operate the OSD 1 cursor To turn ON OFF the OSD 1 display To switch the operation mode between the menu operation and the PAN TILT o...

Page 8: ...ion Receivable range 7 2 WIRELESS REMOTE CONTROLLER Note The infrared sensors may receive the infrared rays only within a narrower receivable range or may not receive them at all depending on the ambi...

Page 9: ...er to and to polarity Note For dry cells be sure to use the size AAA Note Change the batteries at least once a year or when even nesessary Note The batteries supplied with the Camera are only for use...

Page 10: ...upside down using the Camera mount 1 4 20UNC thread or the screws may be loosened due to the PAN TILT operation or the like and the Camera may drop and be damaged Note When the Camera mount 1 4 20UNC...

Page 11: ...x5 supplied 4 PCS Put 4 Hexagon Head Bolts M5x40 supplied through the Fixing Plate and screw the Fixing Plate to the Main Unit with 4 Screws M3x5 supplied Note For fastening the Fixing Plate be sure t...

Page 12: ...of 8mm 5 16 in to the Ceiling Tile as shown 70mm 2 3 4 in 102mm 4 in 54mm 2 1 8 in FRONT BACK CEILING TILE t 1 2 in 1 in t thickness MOUNTING HOLE 8mm 5 16 in 4 LOCATIONS 2 Making mounting holes to t...

Page 13: ...CEILING PLATE WING NUT M5 supplied 4 PCS MOUNTING HOLE 5 16 in 4 LOCATIONS CEILING TILE t 1 2inch 1inch t thickness Put the Ceiling Tile between the Main Unit and the Ceiling Plate and fix the Main U...

Page 14: ...ed Loop up one end of the Safety Wires through the respective safety wire looping holes made on the Ceiling Plate and then loop up the other end of the same around the beams or anything that is used t...

Page 15: ...a lights up in red Now no buttons on the wireless remote controller are abled other 1 2 Turning ON OFF of the Camera power 1 17 POWER button and ID button When the TIMER OFF function is ON refer to th...

Page 16: ...on Two operation modes are available according to the speed AUTO mode changing the speed according to the zoom position and MANUAL mode setting the 10 15 10 11 speed manually Refer to the settings in...

Page 17: ...n light and dark such as white walls and night views Objects reflecting an intensive light Objects moving fast Objects with many horizontal stripes such as blinds Objects viewed through a glass pane w...

Page 18: ...Registration of preset Set the Camera head direction the zoom position the focus status and the brightness level When PRESET button is pressed the LED on the Camera blinks in green for 0 4 16 14 16 1...

Page 19: ...hen repeat the ID No setting for all other Cameras in the same way 2 Operating the Cameras selectively 12 18 12 17 Press ID button and the LED s of all adjacent Cameras will start blinking at interval...

Page 20: ...CATE 4 REMOTE ID 5 OFF TIMER ON OFF To change the ON OFF of the character in the bottom of the screen PRESET CAMERA To change the title to be displayed This setting is enabled only when the above TITL...

Page 21: ...justed once by selecting the AWC mode and pressing HOME button When the WB mode has been changed or the R SHIFT or B SHIFT function has been changed the white balance must be adjusted again by pressin...

Page 22: ...s in capital and small A through Z and a through z and symbols e g After setting all press HOME button to save the settings 11 10 10 4 TITLE SET SELECT ADJUST Return to MENU 12 To set the motor speed...

Page 23: ...rning OFF the same switch after turning ON the power supply to the Camera For most popular Video Conference codecs system we suggest following switch settings Switch No 3 and No 4 ON Switch No 3 ON an...

Page 24: ...DIN 8P connector Flow control None Cable specifications Dedicated cable Pin assignment 8 RS 232C SPECIFICATIONS Pin No 1 2 3 4 5 6 7 8 Code DTR DSR TXD GND RXD GND NC NC Name Data Terminal Ready Data...

Page 25: ...o each output terminal The iris is not in the proper position If the iris is fully closed the image cannot be seen The chosen video output type NTSC is different from the system of the monitor The foc...

Page 26: ...ower terminal EIAJ type4 Item Specifications Lens f 4 0 88 0 22 times zoom F1 6 3 8 Zoom 22 times powered with double speed function optical zoom Field of view Horizontal 2 3 47 5 Lens filter diameter...

Page 27: ...adapter Model NO D12 10 1000 5Z0494 1 rated input AC120V 60Hz Wireless remote controller RCW PTZS 1 Video RCA cable 1 Batteries Type R03 AAA 2 Fixing Plate with PTC 110R only 1 Screw M3x5 with PTC 11...

Page 28: ...a Mfg Corp 44 West Drive Brampton Ontario L6T 3T6 Tel 905 453 7880 Fax 905 453 2391 E mail info elmocanada com Web http www elmocanada com Germany Elmo Europe G m b H Neanderstr 18 40233 D sseldorf Te...

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