85
English
TR
OUBLE
SHOO
TING
Symptom
Possible cause/remedy
The UVC image/
audio fails to be
output
• Disconnect the USB cable, restart the software, and then
connect the USB cable again.
• If UVC image/audio still fails to be output after restarting,
contact the software vendor and ask if the software you
are using supports MJPEG.
Some buttons on
the remote control
and operation panel
cannot be used
in the USB mode
(UVC)
• Some buttons on the remote control and operation panel
cannot be used when the USB mode is set to UVC and
the resolution is set to VGA (640×480). Also, you cannot
record a camera image, display a thumbnail, or play
back a still image/video while there is a UVC image/audio
output.
The UVC image
stops for a moment
• The image may stop for a moment if there is an abrupt
change in the subject. If the [Brightness] in the Preferences
menu on the screen is set to [Auto], change the setting to
[Manual].
Doing so may solve the problem to some degree.
Operation is
disabled during
calibration
• The image switches to the camera image when you
disconnect the wireless adapter. Start the calibration
again after the image switches to the camera image.
When the portable
IWB and the device
are connected:
• Lines cannot be
drawn
• The menu cannot
be displayed
• The symbols are
not displayed on
the screen after
the calibration
• If you performed the calibration with the resolution set
to VGA (640 x 480), then the symbols for the calibration
mode are not displayed. Also, you cannot see the
menu or draw lines with a pen. If this is the case, do
not perform any operation for a while or disconnect the
special wireless adapter (supplied with the portable IWB)
that is connected to this device. The calibration will be
canceled, allowing you to perform an operation.
• When using this device as a portable IWB, set the device
resolution to XGA (1024 x 768), WXGA (1280 x 800), SXGA
(1280 x 1024), 720P (1280 x 720), or 1080P (1920×1080).
About the light (LED lighting)
• The brightness of the light will diminish with long-term use. If its brightness
has significantly diminished, consult the dealer from whom you purchased this
product or our nearest branch/office for replacement.
About long-term usage of this product
• Due to the lifetime of its parts, if this product is used for longer than the warranty
period, its performance and quality may deteriorate. In this case, we will
replace the parts for a charge. Consult the dealer from whom you purchased
this product or our nearest branch/office.
Summary of Contents for L-12 ID
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