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elmeg IP290, User Manual

The elmeg IP290 is a high-quality VoIP phone system designed for businesses. Easily set up and configure your device with the free User Manual available for download on manualshive.com. This comprehensive manual provides step-by-step instructions for maximizing the features of your elmeg IP290. Enhance communication efficiency today with this user-friendly manual!

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elmeg

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Table of Contents

Foreword....................................................................3

Note to the reader ...................................................................... 4

Installation ................................................................9

Delivery Content ........................................................................ 9

Safety Notes .............................................................................. 9

Power supply

.................................................................................................................................................................................................

9

Setting up the Phone

........................................................................................................................................................................

9

Cleaning

...........................................................................................................................................................................................................

10

Connecting the phone 

................................................................................................................................................................

10

Keypad.................................................................................... 10

Initialization............................................................................. 12

Booting

..............................................................................................................................................................................................................

12

Selecting the language 

.............................................................................................................................................................

13

DHCP Configuration

.........................................................................................................................................................................

13

Selecting the IP Address

..........................................................................................................................................................

13

Selecting the Netmask

................................................................................................................................................................

14

Selecting the IP Gateway

........................................................................................................................................................

14

Selecting the DNS Server

.......................................................................................................................................................

14

Selecting the Tone Scheme

.................................................................................................................................................

15

Selecting the Timezone

.............................................................................................................................................................

15

Logging on the first account

...............................................................................................................................................

15

Logon  ......................................................................17

Mobility ................................................................................... 17

Logon wizard ........................................................................... 17

Registration menu..................................................................... 18

Logon user

...................................................................................................................................................................................................

18

Select outgoing line

........................................................................................................................................................................

20

DND  ...................................................................................... 21

Challenge/Authentication ........................................................... 21

Basic Functions ........................................................23

Idle state................................................................................. 23

Summary of Contents for IP290

Page 1: ...elmeg IP290 Version V3 00...

Page 2: ...hotocopying recording information recording or through retrieval systems without the express written permission of Teldat Teldat reserves the right to revise this document and make changes at any time...

Page 3: ...users will find it easy to manage the phone via its web interface or to make a call to for example sip john domain de We are confident that developments in the computer industry will follow those in...

Page 4: ...e g I P 2 9 0 A D M I N I S T R A T O R M A N U A L V 3 0 0 Note to the reader This manual describes the elmeg IP290 running in administrator mode The current version of this user manual can be obtain...

Page 5: ...ng 12 Selecting the language 13 DHCP Configuration 13 Selecting the IP Address 13 Selecting the Netmask 14 Selecting the IP Gateway 14 Selecting the DNS Server 14 Selecting the Tone Scheme 15 Selectin...

Page 6: ...the volume 30 Mute Unmute 30 Handset Handsfree Headset 31 Programmable Keys 31 Line 32 Destination 33 Intercom 33 Park orbit 33 Voice recorder 34 DTMF 34 elmeg IP290 Menus 35 Call Forwarding 35 Forwar...

Page 7: ...ate 52 Additional PBX Features 52 Pickup 52 Conference 53 Call Register 55 Phone book 55 Adding an entry 56 Editing an entry 57 Export 58 Import 60 Call Lists 62 Speed Dial 64 Dialing 64 Editing speed...

Page 8: ...8 Table of Contents e l m e g I P 2 9 0 A D M I N I S T R A T O R M A N U A L V 3 0 0...

Page 9: ...and reliable operation of the device Power supply Uuse the external power supply that is included in the package Other power supplies may cause damage to the phone affect the behavior or induce noise...

Page 10: ...sh a data link The second RJ45 connector at the edge of the phone named PC or UP0 is for daisy chaining further Ethernet devices without the need for a second Ethernet connection line Iinsert the plug...

Page 11: ...the keys can have context specific meanings and are described in this user manual The softkeys F1 to F3 located below the display are context sensitive function keys Their current mapping is depicted...

Page 12: ...ABC2 3 3 def3 DEF3 4 4 ghi4 GHI4 5 5 jkl5 JKL5 6 6 mno6 MNO6 7 7 pqrs7 PQRS7 8 8 tuv8 TUV8 9 9 wxyz9 WXYZ9 or after timeout or after timeout number guessing number guessing Toggles upper and lower ca...

Page 13: ...guration If the network supports DHCP then on bootup option select On when the menu appears The phone has a built in DHCP client It will receive an IP address and other Network related settings Netmas...

Page 14: ...be provided Selecting the Netmask Similarly the administrator will be asked to provide IP addresses for Netmask Selecting the IP Gateway If a valid Netmask has been provided the administrator will be...

Page 15: ...options available in the menu and pressing to activate your selection If the settings explained above are set up properly the phone will ask for the first account registration Logging on the first acc...

Page 16: ...phone tries to register your given account name at the given registrar gatekeeper The idle screen is shown and if no NR is displayed in the middle of the first line your registration has been successf...

Page 17: ...described in the next sub chapters Logon wizard If no number is assigned to the phone you will be prompted to type in your account name This consists of your phone number succeeded by and the address...

Page 18: ...g key is assigned to the registration submenu After pressing Reg you can choose the registration line you want to use With Next you can move through the seven different registration lines Logon user S...

Page 19: ...T O R M A N U A L V 3 0 0 2 After confirming with the registrar gatekeeper address should be typed in After pressing the whole registration line is shown again Logoff user Choose the registration line...

Page 20: ...your outgoing identity for the next call by pressing Next And activate the chosen registration line by pressing Activate By choosing a different registration line your originator phone number is chan...

Page 21: ...ed if you really want to change to this mode In idle screen DND is displayed in the middle of the first line of the screen if the mode is activated Challenge Authentication In SIP an administrator can...

Page 22: ...in the window that will look like the following The default mode for password input is integer You can switch to alphanumeric input by pressing the key on the keypad The password is hidden and replace...

Page 23: ...ling There are two methods with which to begin a call from the idle state of elmeg IP290 You can either start dialing with the handset resting in the cradle and then pick it up or you can pick up the...

Page 24: ...to activate upper case mode Key mapping for input Moves the cursor to the left Moves the cursor to the right C Deletes the character to the left of the cursor Clear Clears the input A 1 Changes input...

Page 25: ...the user has not done anything for a few seconds the phone will remind the user to press the key in order to start the call Key mapping Moves the cursor to the left Moves the cursor to the right C Del...

Page 26: ...from 0 9 and H 323 differentiates between these numbers and H 323 addresses that may contain alphanumeric characters Several Gatekeeper implementations do not differentiate between E 164 numbers and H...

Page 27: ...e IP address can be entered via the numeric block Please use the key instead of the dot Key mapping Moves the cursor to the left Moves the cursor to the right C Deletes the character to the left of th...

Page 28: ...ience this functionality offers you the first number from dialed numbers missed calls received calls or phonebook that matches the beginning of the number you have already typed in If the displayed nu...

Page 29: ...accept the call The elmeg IP290 is now in a call Key mapping Hold resume call Xfer Transfer call Handsfree mode on off Mute Unmute Mutes unmutes the microphone Changes the volume See below for a furt...

Page 30: ...in the settings You can enable it again via the web interface Adjusting the volume While conducting a call you can use the arrow keys to invoke the volume control Key mapping Reduces the volume in st...

Page 31: ...Chinch the elmeg IP290 will treat the headset as the output device for calls For using elmeg I P 2 9 0 in a call center environment the connected headset will be the default case for dealing with the...

Page 32: ...ent to that key setting e g if a phone has 2 registrations 501 my proxy com and 502 my proxy com The user has the option to map two programmable keys to each one of these lines by selecting Line and s...

Page 33: ...this option and providing the url as argument This option can be used in the following ways a If the sip line 505 my proxy com is bound to key P3 with this option all calls coming to the phone from t...

Page 34: ...oxy com offers voice recording and is bound to key P5 on the phone Its usage is explained in the following a During a call by pressing P5 the user is able to record the conversation he is having with...

Page 35: ...tions Configuration Volume Settings General Settings Other Settings System Info SW Update Information Key mapping Goes to the previous submenu Goes to the next submenu Enters the submenu Returns to th...

Page 36: ...In this menu basic configuration of the phone can be changed The menu looks like this Reset By pressing the softkey Reset you can reset the phone to factory settings This operation clears all the sett...

Page 37: ...firmation DHCP Pressing the softkey DHCP takes you to the DHCP submenu that looks like this If your network supports DHCP press the softkey On The phone has a built in DHCP client It will receive an I...

Page 38: ...e selected volume and you can decide on the desired setting Key mapping Reduces the volume in steps Increases the volume in steps Sets the volume and returns Returns without setting the volume General...

Page 39: ...Key mapping Moves the cursor to the next ring tone Moves the cursor to the previous ring tone Activates the selection and returns Returns without changing the ring tone Contrast Select the submenu Con...

Page 40: ...g window is displayed In the subsequent submenus you can set up whether the web interface should be accessible via HTTP only HTTPS only or via HTTP and HTTPS The appropriate ports for both protocols c...

Page 41: ...quent submenus you can see the Network status TX RX and total and available memory of the phone VLAN Settings In the menu sub item VLAN Settings the following window is displayed The ID 0 4095 and pri...

Page 42: ...lable and pressing it reboots the phone to get the desired binary file Keymapping In the menu sub item Fkeys the following window is displayed Press OK to enter the function key selection menu Use the...

Page 43: ...ted Here you can look up the software version the currently assigned IP address and the MAC address of the phone IPAdr Pressing the softkey IPAdr takes you to this submenu and you can see the IP addre...

Page 44: ...9 0 A D M I N I S T R A T O R M A N U A L V 3 0 0 3 Version This submenu accessed by pressing the version softkey in the Information menu shows the firmware version on the phone The display in this s...

Page 45: ...sh key again will resume the call While a call is on hold you can establish another call by dialing the desired number and pressing OK Key mapping Moves backward through the list of held calls Moves f...

Page 46: ...to dial a number to which the call should be directly transferred As soon as you press the elmeg IP290 will transfer the held party to that number Key mapping Moves the cursor to the left Moves the c...

Page 47: ...sired number and pressing OK When the second call is established you can consult the second party i e to announce the call By pressing the transfer key Xfer or hook on the handset you can connect the...

Page 48: ...By activating the option Busy in submenu Forwarding Options every incoming call is diverted to the number set if another call is already in progress Divert when not answered In sub item Time of submen...

Page 49: ...ther party to return to idle Pressing Cancel doesn t cancel the call completion procedure but allows you to make or receive calls in parallel When the other party becomes idle the following window app...

Page 50: ...receive calls in the meantime by pressing Cancel and going to the idle screen When the other side is available the display will prompt you to dial the number again By pressing key the phone will redia...

Page 51: ...nother party tried to reach you and the mailbox recorded a message as you did not answer the call the idle screen displays that a recorded message is waiting for you At the idle screen the second soft...

Page 52: ...date will show Available Pressing the F2 key reboots your phone after a few seconds During boot up the phone asks you whether or not it should proceed with the bootloader and or firmware update Additi...

Page 53: ...A N U A L V 3 0 0 4 Conference If the phone is connected with two calls one on hold and one active you can connect all three phones in a conference by pressing function key Cnf On By pressing functio...

Page 54: ...54 Advanced Functions e l m e g I P 2 9 0 A D M I N I S T R A T O R M A N U A L V 3 0 0 4...

Page 55: ...s idle state by pressing the PhoneBk key which leads to a screen like the one below Key mapping Scrolls to the previous item Scrolls to the next item Details Toggles between displaying name or number...

Page 56: ...to add a new entry go on to the list item New item and press Edit Then enter the name and phone number and confirm each item by pressing Pressing aborts the addition of a new entry Key mapping Changes...

Page 57: ...in sequence Confirm each item by pressing The title of the window indicates which input is expected accepts the data and pressing Cancel aborts the editing Key mapping Changes input mode Deletes the c...

Page 58: ...rom an already filled phonebook right click onto the link at the bottom of the page Phone Phonebook called here from Click here to save the current address book With Save Target As you can save the ph...

Page 59: ...elmeg 59 e l m e g I P 2 9 0 A D M I N I S T R A T O R M A N U A L V 3 0 0 5...

Page 60: ...ed Upload Address Book CSV Select the pre stored csv file from the storage medium and then press the Load button just below the edit box This will add the address book entries in the stored file to th...

Page 61: ...dress fields explicitly Enter 1 in the Name field and 2 in the Address field and press Load This feature is especially helpful if you have a file that has not been generated by a elmeg phone It should...

Page 62: ...hat can be accessed by pressing the call log key from the idle state Key mapping Scrolls to the next call Scrolls to the previous call Details Shows details of this call Clear Deletes the current entr...

Page 63: ...After pressing Details the call details are displayed You can step through the Details with or key Call details shown are To From Time and the number of times you missed a call from the same phone or...

Page 64: ...mber of the current entry Returns to the previous window Speed Dial The elmeg IP290 supports speed dial of up to 33 numbers These are mapped onto the numbers 0 30 and Dialing Speed dialing is initiate...

Page 65: ...L V 3 0 0 Deny List The elmeg IP290 gives you the option of putting numbers on a deny list to prevent you being disturbed Browsing Via the web interface submenu Address Book you can reach the phoneboo...

Page 66: ...the deny list key Deny All This will not only deny the call but will also add the number to the deny list In addition any number can be added to the deny list by adding a new entry via the Address Bo...

Page 67: ...n the FAQ Configuring elmeg phones for Mass Deployment which you can find under http www elmeg de The FAQ How can I update a elmeg phone describes the different options on how to update the phone also...

Page 68: ...he Information submenu and select item Version On the left side you will find a selection menu Just click on the desired submenu and the current settings of this submenu will be displayed on the right...

Page 69: ...e best Number Display Style Specifies the display of incoming and outgoing callers Full Contact Shows the complete URL Name Only the name is displayed Number Only the number is displayed Name Number N...

Page 70: ...ailable Never This deactivates all call diverts Always All calls are diverted to the number specified in Number Redirect When Busy When a call is in progress any other call made to that number is reje...

Page 71: ...section looks like the following Default Selection Select the criterion according to which the ringing melody is selected for incoming calls i e based on the caller or callee address Contact Type Spec...

Page 72: ...R elmeg phones have auto answering capabilities Through these settings you can control the behavior of auto answer This section looks like Auto Answer You can disable auto answer on your phone by turn...

Page 73: ...0 Call Line Identification Presentation CLIP Show or hide your own phone number upon establishing a call Call Line Identification Restriction CLIR Reject or Accept anonymous incoming calls Setup Speed...

Page 74: ...different functions They include Line Destination Intercom Park Orbit and Voice Recorder Each of these was explained in detail in the chapter entitled Programmable Keys You also need to specify the n...

Page 75: ...account with which you would register to a registrar proxy It could be alphanumeric e g js or based on digit like 701 in the screenshot above Password The password to be used for challenge responses I...

Page 76: ...ed Destination in the setting Default Selection in Preferences ADVANCED LINE SETTINGS Outbound Proxy You can specify the outbound proxy here Dial Plan You can set up the dial plan for this line here Q...

Page 77: ...xed packet size 10 ms 160 20 ms 240 30 ms and 320 40 ms bytes are available Setup Advanced NETWORK With these settings you can set up the basic network settings of your phone The web interface for thi...

Page 78: ...s of the default IP gateway not the VoIP gateway It is the address to which the packets get routed if the desired packet address is not in the current subnet Setting up this parameter is mandatory in...

Page 79: ...ographical location through this option HTTP User Here you can select the HTTP username for your phone Password Set up the HTTP password for your phone here HTTP Proxy You can select the HTTP proxy ad...

Page 80: ...setting to On will prompt the user to activate call completion if possible while dialing a number When the dialed party becomes available again your phone will be able to automatically redial the numb...

Page 81: ...hallenge Response on Phone As explained in an earlier chapter elmeg phones can handle challenge responses on the phone Turning this setting off will disable this feature and you will only be able to h...

Page 82: ...setting Transfer on Onhook In case the transfer feature triggered by onhook is confusing you you can switch it off here Block DND Administrators have an option to disable the DND feature This can be a...

Page 83: ...off will enable the microphone again Specify the number to be prefixed to each dialed number Disable Casing Speaker Turn this setting on to disable your speaker DTMF echo on Speaker Phone Option to sw...

Page 84: ...Automatic STUN server IP addr port If you selected STUN as NAT detection type specify the address of the STUN server followed by the port number STUN binding interval seconds Similarly set the STUN b...

Page 85: ...ugh this setting Network identity port Set the port number of the Network identity here Local SIP Port Determines whether you want to use the default SIP port or the port given at Network Identity SIP...

Page 86: ...sh Presence Control the presence status information through this setting Refer To Brackets To switch on or off additional brackets in the signaling for Refer To Require PRACK To force the usage of PRA...

Page 87: ...set the LCServer setting as it is for company internal development only SECURITY Administrator Mode This setting allows you to switch between User Administrator modes of the phone Administrator Passwo...

Page 88: ...ne through this setting Firmware Similarly you can provide the firmware address in this setting Press the Load button if you changed anything in these settings and would like to load the binary files...

Page 89: ...eper or Gateway with which you would like to register your phone GK TTL If you selected Gatekeeper in the GK GW Mode above you can specify the Time To Live TTL through this setting Message Center Numb...

Page 90: ...sable the fast start feature H 245 Tunneling Through this setting administrators can turn on off the H 245 tunneling Tracing With this setting you can enable or disable H 323 signaling tracing H 450 S...

Page 91: ...race You can discover the UPnP conversation between the phone and other devices here Log Dependent on a selectable log level the log messages are shown here Memory See the current memory usage of your...

Page 92: ...92 Call Register 5...

Page 93: ...elmeg 93 6 Appendix...

Page 94: ...94 Appendix 6...

Page 95: ...nswered 48 Call Register 55 Conference 47 Configuration 36 Consultation Transfer see Transfer D Delivery Content 9 Denying a call see Call Deny List 65 Adding a number 66 Removing a number 67 Destinat...

Page 96: ...ialing an IP address K Keypad 10 L Language 38 Line see also Programmable Keys Logoff Logoffuser 19 Logon 17 M MAC 43 Menus 35 Mute 30 N Network Network identity see hostname Number guessing 28 O outg...

Page 97: ...Setting up the Phone 9 Selecting the language 13 Settings General Settings 38 Other Settings 40 Volume Settings 37 SIP address Siehe Dialing a SIP address Speed Dial see Dialling System Info 41 T Tone...

Page 98: ...the manual properly organized Are the illustrations usefull and easy to understand Are the suggested and default values useful Is the index useful Did you find any errors in the manual Please referenc...

Page 99: ...Teldat GmbH Werderstr 45 31224 Peine Phone 49 5171 909 0 mailto info teldat de http www teldat de...

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