www.ellia.com
US: 1-248-863-3160 CAN: 1-888-225-7378
IB-ARM580
TROUBLESHOOTING
Problem
Possible Cause
Solution
No mist
Battery is not charged
Plug the power cable in and press the power button
Insufficient water
Refill the water reservoir
Water is exceeding the max fill line
Dump the excess water out of the reservoir
The ultrasonic membrane is clogged with
essential oil buildup
Clean the membrane by following the
aforementioned instructions
Air bubble trapped above transducer
Empty the water reservoir and refill
CLEANING AND CARE, CONT'D
For a more thorough clean, pour a 50/50 mixture of vinegar
and water into the reservoir, then soak for 5 minutes. Brush
reservoir walls, base, and ultrasonic membrane clean with a
soft-bristle brush (not included) and rinse. NEVER touch the
ultrasonic membrane with your fingers, as the natural oils in
skin can damage the membrane.
Clean the membrane once every 2-3 weeks, depending on
your usage.
Clean and dry the unit before extended periods of inactivity.
5–7
ESSENTIAL OILS AND PETS
We should always exercise caution when using essential oils
around our pets. Keep all essential oil and aromatherapy
products (like diffusers) out of reach of pets. Keep open
bottles away from pets to avoid internal consumption. We do
not recommend the topical use of essential oils on pets, as
they have a strong sense of smell and cannot get rid of the
oil if they don’t like it or it is disturbing them. When diffusing
essential oils around pets, always diffuse in a well-ventilated
area and leave an option for them to remove themselves from
the space, such as leaving a door open. Every animal is
different, so carefully observe how each animal responds
when introducing an essential oil for the first time. If irritation
occurs, discontinue the use of the essential oil. We recommend
seeking medical attention if ingestion of essential oil occurs.
CONTACT US
Questions or concerns? We're here to help. Contact a
Consumer Relations representative by phone or email to
help answer any questions. Please be sure to have the model
number of your product available.
For Service in the USA
1-248-863-3160
8:30am – 7:00pm EST Monday – Friday
For Service in Canada
1-888-225-7378
8:30am – 5:00pm EST Monday – Friday
THE ELLIA FAMILY
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