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10      Questions? We’re here to help! 

Visit: shopelitegourmet.com for support on this product. 

LIMITED WARRANTY* ONE (1) YEAR

WARRANTY IS ONLY VALID WITH A DATED PROOF OF PURCHASE

PLEASE DO NOT RETURN TO STORE OF PURCHASE.
If you have any problems with this unit, contact Customer Service for support.

1. 

Your small kitchen appliance is warranted to the original purchaser to be free from any  

manufacturing defects under normal use and conditions for one (1) year, cord excluded.  

 

This Warranty applies only to the original purchaser of this product.

2. 

Retail stores/merchants selling this product do not have the right to alter, modify, or in any 
way revise the terms and conditions of the warranty.

3. 

If you use your appliance for household use and according to instructions, it should give  
you years of satisfactory service.  

4. 

At its sole discretion, Maxi-Matic USA will either repair or replace the product found to be 
defective during the warranty period.  

5. 

The repaired or replacement product will be in warranty for the remaining balance of the 
one-year warranty period and an additional one-month period.

6. 

Consumer’s remorse is not an acceptable reason to return a product to our Service Center.

7. 

This limited warranty covers appliances purchased and used within the 50 U.S. states plus 
the District of Columbia and does NOT cover normal wear of parts or:

 

- Damages caused by unreasonable use, neglect, normal wear and tear, commercial 

 

   use, improper assembly or installation of product.

 

- Damages caused in shipping.

 

- Damages caused by replacement or resetting of house fuses or circuit breakers.

 

- Defects other than manufacturing defects.

 

- Breakage caused by misuse, abuse, accident, alteration, lack of proper care 

 

   and maintenance, or incorrect current or voltage. 

 

- Lost or missing parts of the product.  Parts will need to be purchased separately.

 

- Damages of parts that are not electrical; i.e. cracked or broken plastic/glass, 

 

   scratched/dented inner pots.

 

- Damage from service or repair by unauthorized personnel.

 

- Extended warranties purchased via a separate company or reseller.

 

- Acts of nature such as fire, floods, hurricanes, tornadoes, etc.

8. 

This warranty does not apply to re-manufactured merchandise.

Maxi-Matic, USA shall not be liable for any incidental or consequential damages caused by the 
breach of any express or implied warranty.  Apart from the extent prohibited by applicable law, 

any implied warranty of merchantability or fitness for a particular purpose is limited in time to 

the duration of the warranty.  

*One Year Limited Warranty valid only in the 50 U.S. states plus the District of Columbia,  
excluding Puerto Rico and the Virgin Islands.
This warranty is effective only if the product is purchased and operated in the USA; product us-
age which is in violation of the written instructions provided with the unit will void this warranty. 
For international warranty, please contact the local distributor.

This warranty gives you special legal rights and you may also have other rights to which you are 
entitled which may vary by state, province, and/or jurisdiction.

**Any instruction or policy included in this manual may be subject to change at any time.

MAXI-MATIC, USA

18401 E. Arenth Ave.  City of Industry, CA 91748

Visit: shopelitegourmet.com for Live Chat Support and Contact Us Form

Summary of Contents for ERC-2020

Page 1: ...AL Before operating your new appliance please read all instructions carefully and keep for future reference MODEL ERC 2020 Questions Elite s customer service team is ready to help For more Elite products visit us at shopelitegourmet com ...

Page 2: ......

Page 3: ...EGUARDS SHORT CORD PURPOSE POLARIZED PLUG PARTS IDENTIFICATION BEFORE FIRST USE HOW TO USE RICE MEASUREMENT CHARTS HELPFUL HINTS CLEANING AND MAINTENANCE FACTS ABOUT RICE WARRANTY POLICY RETURN INSTRUCTIONS 2 4 4 5 6 6 7 8 8 9 10 11 ...

Page 4: ... Do not clean this appliance with metal scouring pads Pieces can break off of the pad and touch electrical parts creating a risk of electric shock 11 Do not move the rice cooker while it is in operation 12 Shut the appliance off before removing the plug from the electrical outlet 13 Do not use this appliance for anything other than intended use 14 To reduce the risk of electrical shock cook only i...

Page 5: ...abilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety 27 Do not leave the rice spatula or MEASURING CUP in the INNER POT while unit is on and in use 28 Extreme caution must be used when moving an appliance containing hot oil or other hot liquids 29 To disconnect turn any control ...

Page 6: ...tructions To reduce the risk of electrical shock this plug is intended to fit into a polarized outlet only one way If you are unable to fit the plug into the electrical outlet try reversing the plug If an extension cord is used 1 the marked electrical rating of the extension cord should be at least as great as the electrical rating of the product 2 the extension cord should be arranged so that it ...

Page 7: ...RODUCTION Congratulations on the purchase of your new Elite Gourmet by Maxi Matic 20 Cup Rice Cooker with a stainless steel inner pot Now you can cook perfect fluffy rice every time This easy to use appliance makes quick and convenient One Pot meals and is sure to be a handy addition to any modern home kitchen ...

Page 8: ...n rice located below the rice water measurement chart on page 6 of this manual 3 Making sure that the Inner Pot is clean dry and free of debris set the Inner Pot in the Rice Cooker To avoid loss of steam and longer cooking times do not open the lid at any point during the cooking process 4 Place lid onto pot and plug the Rice Cooker into the electrical outlet The Rice Cooker will immediately enter...

Page 9: ... line 9 18 cups 10 cups 10 cups 12 cups line 10 20 cups BROWN RICE UNCOOKED RICE WATER COOKED RICE YIELD 1 cup 1 cup 2 cups 2 cups 2 cups 4 cups 3 cups 4 cups 6 cups 4 cups 5 cups 8 cups 5 cups 6 cups 10 cups 6 cups 8 cups 12 cups 7 cups 9 1 2 cups 14 cups 8 cups 10 3 4 cups 16 cups TIP To remove the layer of rice that sticks to the bottom of the cooking pot remove the cooking pot from the rice co...

Page 10: ...OMPLETELY BEFORE ATTEMPTING TO CLEAN DO NOT WASH THE MAIN RICE COOKER IN A DISHWASHER NEVER IMMERSE THE RICE COOKER BODY OR POWER CORD IN WATER OR ANY OTHER LIQUID DO NOT USE ANY ABRASIVE DETERGENTS SOAPS OR CLEANING MATERIALS WHEN CLEANING DO NOT USE THE COOKING POT TO STORE HIGHLY ACIDIC OR ALKALINE FOODS FOR A LONG PERIOD 1 Clean the stainless steel cooking pot after each use rinse and dry thor...

Page 11: ...ng side dish and incorporates well with main dishes stir frys etc Most white rice cooks up in 20 minutes Instant rice cooks up in 5 to 10 minutes BROWN WILD RICE Brown rice has a higher nutritional value than white rice Any variety of rice including short medium and long grain can have a brown counterpart all rice starts out as a whole grain Brown rice requires double the amount of cooking time ty...

Page 12: ...or resetting of house fuses or circuit breakers Defects other than manufacturing defects Breakage caused by misuse abuse accident alteration lack of proper care and maintenance or incorrect current or voltage Lost or missing parts of the product Parts will need to be purchased separately Damages of parts that are not electrical i e cracked or broken plastic glass scratched dented inner pots Damage...

Page 13: ...ime telephone number and RA b A dated sales receipt or PROOF OF PURCHASE c The model number of the unit and the problem you are having Enclose in an envelope and tape directly to the unit before the box is sealed and d Any parts or accessories related to the problem 3 Maxi Matic USA recommends that you ship the package via UPS ground service for tracking purposes We cannot assume responsibility fo...

Page 14: ...pelitegourmet com Visit our website for Live Chat Support Contact Us Form Register your product online elitebymaximatic elite_by_maximatic We take pride in the fact that Elite Gourmet products are continuously improving To keep you well informed of these changes and to reduce paper consumption we ve included this QR code for you to scan and easily download the most recent updates to your product t...

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