www.elinz.com.au / [email protected] / 1300 881 773 www.elinz.com.au / [email protected] / 1300 881 773
1. Please safekeeping, prevent the lens from scratching and dirty.
2. Please pay attention to anti-fouling and moisture-proof.
3. Do not exposure the machine to the sun directly, prevent the built-in battery from damage.
Q: The bracket is easy to fall off.
A: Please tear off the film on the bracket and clean the windshield with a dry cloth.
Q: The image is blurry.
A: The windshield will reflect the light, please adjust the camera.
Q: The camera lose power often.
A: Due to different vehicle designs, please rotate the car charger to adjust it keep stable.
Q: The camera unable to be turned on.
A: Please make sure that whether the charge indicator light is on or off, if off, please re-insert
the car charger and reset the camera.
Q: All buttons are not responding.
A: Please reset the camera to restart.
Q: The camera doesn’t record automatically after turning on.
A: 1, Check whether the memory card is full or no.
2, Reformat the card, if this problem exists, please change a new card with class 10 & above.
Q: The video has no voice.
A: 1. Please Check the voice icon is
not
.
2. In recording mode, press
button to turn on / off the voice.
Q: When connect to computer, there is no external storage device.
A: Please replace another USB data cable to try.
Q: Menu button ‘M’ was no responding.
A: Because when the camera is recording, you cannot operate the menu
button, please press button to stop recording.
Q: The camera keeps turning on and off automatically.
A: Please charge the camera via USB car charger, do not charge the battery
via the USB data cable with other adapters.
Q: Cannot download the ‘Roadcam’ app.
A: 1. Please check your device’s version whether it is Android 4.3 and up or iOS 9.0 or later.
2. Change another mobile phone.
Q: Cannot connect to camera’s Wi-Fi
A: 1. Please make sure the phone’s Wi-Fi keep on.
2. Check the SSID and PWD is same with the content of the camera.
Q: There is no GPS track on video.
A: 1. The GPS icon is flashing, indicating no positioning. Please wait for
about 3 minutes to fix the position.
2. You need to download Roadcam dedicated player to play videos.
3. Please turn off camera’s Wi-Fi to download the videos in playback, keep your
mobile phone online to show GPS track.
For any inquires, issue or comments concerning our products, please send
us an email to the address below and we will respond as soon as possible.
