Eliminator Lighting Decor XV, User Manual, Page: 4 / 18

4
G E N E R A L I N F O R M A T I O N
INTRODUCTION
Please read and understand all instructions in this manual carefully and thoroughly before attempting
to operate this product. These instructions contain important safety and use information.
UNPACKING: This product has been thoroughly tested and has been shipped in perfect condition.
Carefully check the shipping carton for damage that may have occurred during shipping. If the carton
appears to be damaged, carefully inspect your product for damage and be sure all accessories
necessary to assemble the product have arrived intact. In the event damage has been found or parts
are missing, please contact our customer support team for further instructions.
Please do not return this product to your dealer without first contacting customer support at the
number listed below. Please do not discard the shipping carton in the trash. Please recycle whenever
possible.
CUSTOMER SUPPORT
Tel: 800-322-6337 | Fax: 323-582-2941 | www.eliminatorlighting.com | support@eliminatorlighting.com
WARRANTY RETURNS
All returned service items, whether under warranty or not, must be freight pre-paid and accompanied
by a return authorization (R.A.) number. The R.A. number must be clearly written on the outside of the
return package. A brief description of the problem as well as the R.A. number must also be written
down on a piece of paper and included in the shipping container. If the unit is under warranty, you
must provide a copy of your proof of purchase invoice. Items returned without an R.A. number clearly
marked on the outside of the package will be refused and returned at the customer’s expense. You
may obtain an R.A. number by contacting customer support.