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Warranty
ELICA North America
TWO-YEAR LIMITED WARRANTY
TO OBTAIN SERVICE UNDER WARRANTY
Owner must present proof of original purchase date. Please keep a copy of your dated proof of purchase (sales slip) in
order to obtain service under warranty.
PARTS AND SERVICE WARRANTY
For the period of two (2) years from the date of the original purchase, Elica will provide free of charge, non consumable
parts or components that failed due to manufacturing defects. During these two (2) years limited warranty, Elica will also
provide free of charge, all labor and in-home service to replace any defective parts.
WHAT IS NOT COVERED
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Damage or failure to the product caused by accident or act of God, such as, flood, fire or earthquake.
•
Damage or failure caused by modification of the product or use of non-genuine parts.
•
Damage or failure to the product caused during delivery, handling or installation.
•
Damage or failure to the product caused by operator abuse.
•
Damage or failure to the product caused by dwelling fuse replacement or resetting of circuit breakers.
•
Damage or failure caused by use of product in a commercial application.
•
Service trips to dwelling to provide use or installation guidance.
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Light bulbs, metal or carbon filters and any other consumable part.
•
Normal wear of finish.
•
Wear to finish due to operator abuse, improper maintenance, use of corrosive or abrasive cleaning products/pads and
•
When the product has not been operated in accordance with the accompanying instructions for use.
oven cleaner products.
WHO IS COVERED
This warranty is extended to the original purchaser for products purchased for ordinary residential use in North America
(Including the United States, Guam, Puerto Rico, US Virgin Islands & Canada).
This warranty is non-transferable and applies only to the original purchaser and does not extend to subsequent owners of
the product. This warranty is made expressly in lieu of all other warranties, expressed or implied, including, but not limited
to any implied warranty of merchantability or fitness for a particular purpose and all other obligations on the part of Elica
North America, provided, however, that if the disclaimer of implied warranties is ineffective under applicable law, the dura-
tion of any implied warranty arising by operation of law shall be limited to two (2) years from the date of original purchase
at retail or such longer period as may be required by applicable law.
This warranty does not cover any special, incidental and/or consequential damages, nor loss of profits, suffered by the
original purchaser, its customers and/or the users of the Products.
WHO TO CONTACT
To obtain service under warranty or for any service related question:
USA & CANADA - Western Provinces
SERVICE POWER
888 732 8018
CANADA - Ontario Province
AGI Services
888 651 2534
CANADA - Quebec & Atlantic Provinces
Ateliers G. Paquette
800 463 0119
•
•
To ensure prompt after-sales service, when you call we will kindly ask you to provide the following information indicated
on the nameplate inside the hood:
hood model, 12 NC and date of purchase on original invoice
.To access the nameplate,
all you have to do is remove the grease filters.
•
Register your product in
elica.com
and earn a 3
rd
year of factory
warranty, covering all parts
plus in-home labor.
12NC:
Hood model:
Serial No:
Date of purchase on original invoice:
