61
Element4 Gas Fireplaces Rev# 07082020
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APPENDIX FOUR
Faults and error codes in the remote
This appendix can be consulted when error messages occur
in the application for smartphone and tablet.
F41 error
This message will appear if there is no or bad Wi-Fi reception,
this can be between app and router or Wi-Fi box and router
App
By closing the App and opening it again, this is solved in
most cases.
Cause
The cause may be that the ProControl module is blocked or is
too far away from the router.
See: router information.
Possible solution
Only place an external router for the ProControl module
Strengthen existing Wi-Fi signal
Resetting the router.
Router information
Minimum requirement
•
Compatible with IEEE 802.11n / g / b
•
WPA2 encryption
•
Radio frequency 2.4 GHz band
•
Wireless automatic channel: Automated search for WLAN
radio channel that is free from interference.
•
Support for the User Datagram Protocol (UDP)
Wi-Fi Router
It is important to think carefully about the location of a
router. This device spreads the wifi signal in and around your
home. Therefore, preferably choose a central position. You
prevent long distances from occurring. Many people put
the router in the meter cupboard, because that is where the
internet comes in at many households. A bad choice! For
a powerful WiFi signal, the router needs as much space as
possible. Therefore, do not place the device near a wall or on
the ground. Some routers have multiple antennas that you
can target. Try to spread these antennas so that you increase
the range.
Jammers
Many devices also emit radio waves just like your router.
These include microwave ovens, wireless doorbells, baby
monitors, Bluetooth adapters, wireless music systems, DECT
telephones and security cameras. These devices can disrupt
your wireless network (interference), so the Wi-Fi connection
is not optimal. Try to keep jammers as far away as possible
from the router. Neighboring wireless networks also play a
role in the Wi-Fi area.
2.4 or 5 GHz band?
By default, most routers use the 2.4 GHz band to broadcast
the Wi-Fi signal. The disadvantage is that this frequency band
is very busy, so that there is quickly interference. There are
a lot of competing users and jammers using the same radio
waves.
Since most “older” laptops, smartphones, tablets and other
devices can not connect via the 5GHz band, the ProControl
module is not suitable for 5GHz band.
Figure 101: Application screen
Summary of Contents for Lucius 100
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