Elem Garden Technic TDE24V33-LI, Translation Of The Original Instruction, Page: 65 / 73

65
Troubleshooting
The following chart lists problem symptoms, possible causes and corrective action, if your machine does not
operate properly. If these do not identify and correct the problem, contact your service agent.
●
Warning: Switch off and remove the isolator key before investigating fault
Problem
Possible Cause Corrective Action
The machine does not
work
Possible clogging
Check underneath the machine and clear out as
necessary (always wear gardening gloves)
Battery not fully charged Battery Charging
Battery not inserted (properly) Inserting the Battery
Grass too long
Increase height of cut and tilt machine to reduce
starting load
Isolator damage Contact Service Agent
Motor protector has activated Allow motor to cool /increase height of cut
Battery too hot/cold Allow to cool/warm
Isolator key not inserted
correctly/fully
Fit correctly
There is a short delay in the motor
starting after engaging the switch
lever
Hand switch lever for 1–3 s to start motor
Machine start,
immediately stop
Battery not fully charged Battery Charging
Isolator key not inserted
correctly/fully
Fit correctly
Battery not inserted (properly) Inserting the Battery
Battery too hot/cold Allow to cool/ Increase height of cut
Machine functions
intermittently
Internal wiring of machine
damaged
Contact Service Agent
Motor protector has activated Allow motor to cool /increase height of cut
Machine leaves ragged
finish and/ Motor labor
Height of cut too low
Increase height of cut(see “Adjusting the Cutting
Height”)
Cutting blade dull Replacing the blade(see “Blade Maintenance”)
Possible clogging
Check underneath the machine and clear out as
necessary (always wear gardening gloves)
Blade fitted upside down Refit blade correctly(see “Blade Maintenance”)
Area of cut (battery
duration) not large
enough
Height of cut too low Increase cut height and walk slower
Grass too high Increase cut height and walk slower
Grass wet or damp Wait until grass is dry and walk slower
Grass is dense
Increase cut height , walk slower and cut more
frequently
An additional battery can be
purchased from an authorized
customer service agent for garden
products
Contact Service Agent
Cutting blade not
rotating while machine
switched on
Cutting blade obstructed
Switch off machine Clear obstruction (always
wear gardening gloves)
Blade nut/bolt loose Tighten blade nut/bolts
Excessive
vibrations/noise Blade nut/bolt loose Tighten blade nut/bolts
Cutting blade damaged Contact Service Agent Replacing the blade
No charging procedure
possible
Battery contacts contaminated
Clean the battery contacts (e.g. by inserting and
removing the battery several times) or replace
the battery
（
Batteries can be purchased to
service agents ）
The battery is defective, due to a
disconnection in the battery Replace the battery （ Batteries can be purchased
to service agents
）
The charge control LED
respectively, do not light
up after inserting the
mains plug into the
socket
Mains plug of battery charger not
plugged in (properly)
Insert mains plug (fully) into the socket outlet
Socket outlet, mains cable or
battery charger defective
Check power supply voltage, if necessary, a
battery charger, an authorized inspection station
contact customer service