4.3.
Kernel Crash
Problem: after installing drivers and restart, the system won’t start. On the screen
there are some start info on the screen but in the last line it says kernel crash.
Analysis
：
There are 3 reasons from Kennel crash: First, drivers are not compatible
with your system; Second, SD card functionality is not stable and has bad contact.
Third, your Raspbian system is out of date and not compatible with drivers.
（
1
）
Drivers not compatible with system
：
If your screen works well with our configured Raspbian system, it means the
system you installed before is not compatible with our drivers.
Solution: Our drivers are compatible with Raspbian system, Ubuntu-mate and
Kali as well. The latter two system will need some adjustments to installing
commands. We recommend systems of Raspbian, Ubuntu-mate and Kali. As to the
other systems please contact us for solutions and we’ll try our best to help out.
（
2
）
SD card functionality is not stable and has bad contact:
SD card takes a very long time to be recognized by computer even can’t be
recognized sometimes. Or the files in SD card cannot open and some are broken.
Solution
：
Please get a new SD card.
（
3
）
Raspbian system is not compatible with drivers
：
Please install the configured Raspbian system and test whether you can use the
screen.
Solution
：
Please install the latest Raspbian system and contact us for the latest
drivers.
4.4.
Touch Screen Issue
Drivers installed and screen shows system windows but touch screen function is not
working, cursor and touch point doesn’t match.
Analysis
：
There are 3 reasons for this issue
：
One
，
Compatibility issue between drivers
and system
；
Two
，
Didn’t calibrate screen after modifying screen orientation; Three,
Quality issue.
（
1
）
Compatibility issue between drivers and system
：
Install the configured system and if touch screen function works well it means
