User Manual
23
© Electronic Systems Protection, Inc. / 03.08.13 / espei.com
/
nextgenpcs.com
V.
Troubleshooting
The Next Gen PCS Filter and Data Interface Cable contain no user-serviceable parts. Do
not attempt product disassembly, as this will void the product warranty.
1.
Next Gen PCS Filter:
Symptom
Possible Cause
What To Do
Red LED On, Green LED Off, No
power at output.
Incorrectly wired branch circuit
outlet. If using a Next Gen PCS
Filter (D models only), the LCD
EVENT MONITOR will display
the nature of the wiring fault.
Contact a licensed electrician to
correct the branch circuit outlet
wiring.
Red LED Off, Green LED Off, No
power at output.
No voltage or unacceptable
voltage at branch circuit outlet, or
Next Gen PCS Filter output
manually turned Off.
If using a Next Gen PCS Filter (D
models only) and the LCD
EVENT MONITOR is not on,
there is no power at the wall
receptacle. If the voltage is
unacceptable, the LCD EVENT
MONITOR will display the type of
voltage condition. Use the
Communications Software to
measure the voltage at the wall
receptacle. Contact a licensed
electrician to troubleshoot the
wall receptacle. Use the
Communications Software to
manually turn the outlets On.
Alternately, press and release
the RST button once to manually
turn the outlets On.
Red LED Off, Green LED On, No
power at output.
Defective product.
Contact ESP for product
replacement at 800.645.9721.
Red LED Off, Green LED cycles
On and Off, Power at output
cycles On and Off, LCD EVENT
MONITOR blank
The Next Gen PCS
Filter’s
Modem/Fax RJ-11 modular jack
is connected to a phone jack with
2 lines through a 4-conductor
phone cord.
Replace the 4-conductor phone
cord with a 2-conductor phone
cord, then connect the wall jack
to the IN port, and the equipment
to the OUT port.
Red LED Off, Green LED Off, No
Power at output, LCD EVENT
MONITOR blank
The Next Gen PCS
’s
Modem/Fax RJ-11 modular jack
is connected to a phone jack with
2 lines through a 4-conductor
phone cord.
Replace the 4-conductor phone
cord with a 2-conductor phone
cord, then connect the wall jack
to the IN port, and the equipment
to the OUT port.
Summary of Contents for NEXT GEN PCS 120
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