Electrolux PUREF9, Instruction Book

Page: 17 / 40

GB
CS
CT
ID
KO
TH
VI
www.electrolux.com
5
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
The product stops
or does not start
The brushroll is blocked Clean and remove entangled hair, threads and fibres from the brush roll.
The product might be
overheated
Turn off the vacuum cleaner. Then check if the nozzle, tube, hose or filters are blocked
and/or dirty. Let the product cool down for minimum 2 hours on the charging stand
before starting it again. If the product still is not working, please contact an authorized
Electrolux Service Centre.
The battery is empty (last
LED blinks)
Charge the vacuum cleaner.
Reduction or no
suction power
Filters / Nose Cone is dirty
or missing
- Clean or wash the filters and put them back (See also Instruction book section 7).
- Change or replace the filters. (www.electrolux.com/shop)
Air Channel / Cyclon is
blocked
- Remove the dust container and check the air channel and air inlet in the dust container
to see if something is stuck.
Floor nozzle is blocked - Remove Floor nozzle and check if something is stuck in the nozzle.
Hose is blocked
- Remove Floor nozzle and check if something got stuck in the hose. If so use a stick to
remove the obstacle. However, be careful in case the obstruction.
Note: The warranty does not cover any damage to the hose caused by cleaning it.
Water or other
liquids has been
sucked into the
product
- Stop the product and let it dry for 48h ( do not put it in the charging stand! ).
If the product is not working anymore it will be necessary to replace the motor at an
authorized Electrolux service centre.
Note: Damage to the motor caused by the penetration of water is not covered by the
warranty.
The product is not
charging
Main unit is in wrong
position
Push the main unit down to the lowest position. It should not be locked in the upper
position and/or in between.
Product is placed wrong in
the charging stand
Check if the connectors from the back of the main unit are connected to the charging
stand.
Charging pin is not
plugged in
Make sure charging pin is connected in the back of the charging stand, and charging
adapter is plugged in the socket.
Wrong or no nozzle
attached
Make sure the main floor nozzle is attached to the product or it will not charge.
To protect the battery
and electronics, charging
will not occur if room
temperature is below 5°C or
over 35°C.
Store and charge the product indoor and in a room temperature between 5 - 35°C.
Charging is taking
longer than 6 hours
Room temperature is over
35°C
Charging time will be longer if the temperature is high, which is normal. Store and
charge the product in a normal room temperature.
Please also see Instruction book chapter 2.
Brushroll is not
rotating
Changing the floor nozzle
while product is running
After changing the nozzle restart the product.