Problem
Possible cause
Solution
Large quantities of food to
be frozen were put in at
the same time.
Wait some hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food placed in the appli‐
ance was too warm.
Allow food to cool to room
temperature before storing.
The lid is not closed prop‐
erly.
Check if the lid closes well
and the gaskets are un‐
damaged and clean.
The FastFreeze function is
switched on.
Refer to "FastFreeze func‐
tion".
There is too much frost
and ice.
The lid is not closed cor‐
rectly or the gasket is de‐
formed/dirty.
Refer to "Opening and
closing the lid".
The water drainage plug is
not correctly positioned.
Position the water drain‐
age plug in the correct
way.
Temperature is set incor‐
rectly.
Refer to "Operation" chap‐
ter.
The compressor does not
start immediately after
pressing the FastFreeze,
or after changing the tem‐
perature.
This is normal, no error
has occurred.
The compressor starts af‐
ter a period of time.
Temperature cannot be
set.
The FastFreeze function is
switched on.
Refer to "FastFreeze func‐
tion".
The temperature in the ap‐
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower temper‐
ature.
The lid is not closed cor‐
rectly.
Refer to "Opening and
closing the lid".
The products' temperature
is too high.
Let the product tempera‐
ture decrease to room tem‐
perature before storage.
Many products are stored
at the same time.
Store less products at the
same time.
The thickness of the frost
is greater than 4-5 mm.
Defrost the appliance.
The lid has been opened
often.
Open the lid only if neces‐
sary.
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