Problem
Possible solution
The cycle is shorter
than the time displayed.
The appliance calculates a new time according to the laun‐
dry load. See the ‘Consumption Values’ chapter.
The cycle is longer than
the time displayed.
An unbalanced laundry load increases the duration time.
This is a normal behaviour of the appliance.
The washing results are
not satisfactory.
Increase the detergent quantity or use a different deter‐
gent.
Use special products to remove the stubborn stains before
you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
You cannot set an op‐
tion.
Make sure that you press only the wanted button(s).
The appliance does not
dry or does not dry cor‐
rectly.
Turn the water tap on.
Make sure the drain filter is not clogged.
Reduce the laundry load.
Make sure you have set the correct cycle. if necessary ,set
again a short drying time.
The laundry is full of dif‐
ferent colours fluff.
The fabrics washed in the previous cycle released fluff of a
different colour:
• The drying phase helps to eliminate some fluff.
• Clean the clothes with a fluff remover.
In case of an excessive amount of fluff in the drum run the
special programme to clean it (refer to “Fluff in the fabrics"
for more details).
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
16. EMERGENCY DOOR OPENING
In case of power failure or appliance
failure the appliance door remains
locked. The washing programme
continues, when the power is restored. If
the door remains locked in case of
failure, it is possible to open it using the
emergency unlock feature.
Before opening the door:
CAUTION!
Make sure that the water
temperature and the
laundry are not hot. Wait
till they cool down, if
necessary.
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