28
electrolux
what to do if...
Malfunction
Possible cause
Solution
The machine does not
empty and/or does not
spin:
●
The drain hose is
squashed or kinked.
E20
●
The drain pump is
clogged.
E20
The Rinse Hold or Night
Cycle option has been
selected.
●
The laundry is not evenly
distributed in the drum.
●
Check the drain hose
connection.
●
Clean the drain pump.
●
Select the Drain, Spin or
Delicate Spin programme.
●
Redistribute the laundry.
There is water on the
floor:
●
Too much detergent or
unsuitable detergent
(creates too much foam)
has been used.
●
Check whether there are
any leaks from one of the
inlet hose fittings. It is not
always easy to see this
as the water runs down
the hose; check to see if
it is damp.
●
The drain hose is
damaged.
●
The cap on filter cover
has not been replaced
after cleaning the pump.
●
Reduce the detergent
quantity or use another
one.
●
Check the water inlet
hose connection.
●
Replace it with a new
one.
●
Refit the cap on the filter
cover and place the latter
back in its seat.
Unsatisfactory washing
results:
●
Too little detergent or
unsuitable detergent has
been used.
●
Stubborn stains have not
been treated prior to
washing.
●
The correct temperature
was not selected.
●
Excessive laundry load.
●
Increase the detergent
quantity or use another
one.
●
Use commercial products
to treat the stubborn
stains.
●
Check if you have
selected the correct
temperature.
●
Reduce the laundry load.
The machine fills then
empties immediately:
●
The end of the drain
hose is too low.
●
Refer to relevant
paragraph in “water
drainage” section.
132963790_EN.qxd 06/05/2008 11.23 Pagina 28
