Electrolux EWF 14597 W, User Manual

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Problem Possible cause/Solution
The machine does not emp-
ty and/or does not spin:
The drain hose is squashed or kinked. E20
• Check the drain hose connection.
The drain filter is clogged.
E20
• Clean the drain filter.
An option or a programme that ends with the water still in the tub
or a that eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (creates too much
foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fit-
tings. It is not always easy to see this as the water runs down the
hose; check to see if it is damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Replace it with a new one.
The cap on the emergency emptying hose has not been replaced
or the filter has not been properly screwed in after cleaning action.
• Refit the cap on the emergency emptying hose or screw the fil-
ter fully in.
Unsatisfactory washing re-
sults:
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the pilot light
9 goes off.
There is water in the drum.
• Select drain or spin programme to empty out the water.
The machine vibrates is
noisy:
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Spinning starts late or the
machine does not spin:
The electronic unbalance detection device has cut in because the
laundry is not evenly distributed in the drum. The laundry is redis-
tributed by reverse rotation of the drum. This may happen several
times before the unbalance disappears and normal spinning can re-
sume. If, after 10 minutes, the laundry is still not evenly distributed
in the drum, the machine will not spin. In this case, redistribute the
load manually and select the spin programme.
• Redistribute the laundry.
The load is too small.
• Add more items, redistribute the load manually and then select
the spinning programme.
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