Problem
Possible solution
The appliance does not
drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is cor‐
rect.
• Set the drain programme if you set a programme with‐
out drain phase.
• Set the drain programme if you set an option which
ends with water in the tub.
The spin phase does
not operate or the
washing cycle lasts lon‐
ger than usual.
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance
problems.
There is water on the
floor.
• Make sure that the couplings of the water hoses are
tight and there is not water leakages.
• Make sure that the water inlet hose and the drain hose
have no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
You cannot open the
appliance door.
• Make sure that a washing programme that ends with
water in tub, has been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in
the drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appli‐
ance. Contact the Authorised Service Centre.
If you need to open the door, please read carefully
"Emergency door opening".
The appliance makes
an unusual noise and
vibrates.
• Make sure the levelling of the appliance is correct. Refer
to "Installation instruction".
• Make sure that the packaging and/or the transit bolts
are removed. Refer to "Installation instruction".
• Add more laundry in the drum. The load may be too
small.
The programme dura‐
tion increases or de‐
creases during pro‐
gramme execution.
• The SensiCare System is able to adjust the programme
duration according to the type and the laundry load size.
Refer to "The SensiCare System load detection" in "Dai‐
ly Use" chapter.
ENGLISH
41
Summary of Contents for EW7W3964LB
Page 1: ...EW7W3964LB EN Washer Dryer User Manual ...
Page 46: ...www electrolux com 46 ...
Page 47: ...ENGLISH 47 ...