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9. Defects that result from repairs or measures carried out by people who are
not qualified or expert or defects that result from the addition of non-original
accessories or spare parts are not covered by the guarantee.
10.Appliances that are easy to transport may be delivered or sent to the
consumer services department. Home repairs are only anticipated for bulky
appliances or built-in appliances.
11.If the appliances are built-in, built-under, fixed or suspended in such a way
that removing and replacing them in the place where they are fitted takes more
than half an hour, the costs that result therefrom will be charged for. Connected
damage caused by these removal and replacement operations will be the
responsibility of the user.
12.If, during the guarantee period, repairing the same defect repeatedly is not
conclusive, or if the repair costs are considered disproportionate, in agreement
with the consumer, the defective appliance may be replaced with another
appliance of the same value.In this event, we reserve the right to ask for a
financial contribution calculated according to the length of time it has been used.
13.A repair under guarantee does not mean that the normal guarantee period
will be extended nor that a new guarantee period begins.
14.We give a twelve month guarantee for repairs, limited to the same defect.
15.Except in the event where liability is legally imposed, this declaration of
guarantee terms excludes any compensation for damage outside the appliance
for which the consumer wishes to assert his rights. In the event of legally
admitted liability, compensation will not exceed the purchase price paid for the
appliance.
These guarantee terms are only valid for appliances purchased and used in
Belgium. For exported appliances, the user must first make sure that they satisfy
the technical conditions (e.g.: voltage, frequency, installation instructions, type of
gas, etc.) for the country concerned and that they can withstand the local
climatic and environmental conditions. For appliances purchased abroad, the
user must first ensure that they meet the qualifications required in Belgium.
Non-essential or requested adjustments are not covered by the guarantee and
are not possible in all cases.
Our consumer services department is always at your disposal, even after the
guarantee period has expired.
