Electrolux EKG913A4OX, User Manual

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13. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
13.1 What to do if...
Problem Possible cause Remedy
There is no spark when
you try to activate the
spark generator.
The hob is not connected
to an electrical supply or it
is connected incorrectly.
Check if the hob is correct‐
ly connected to the electri‐
cal supply. Refer to the
connection diagram.
There is no spark when
you try to activate the
spark generator.
The fuse is blown. Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
There is no spark when
you try to activate the
spark generator.
Burner cap and crown are
placed incorrectly.
Place the burner cap and
crown correctly.
The flame extinguishes im‐
mediately after ignition.
Thermocouple is not heat‐
ed up sufficiently.
After lightning the flame,
keep the spark generator
activated for equal or less
than 10 seconds
The flame ring is uneven. Burner crown is blocked
with food residues.
Make sure that the injector
is not blocked and the
burner crown is clean.
The burners do not work. There is no gas supply. Check the gas connection.
The appliance makes
noises.
Some metal parts of the
appliance expand and con‐
tract when they heat up or
cool down. The noises are
normal.
The flame colour is orange
or yellow.
The flame can look orange
or yellow in some areas of
the burner. This is normal.
The lamp does not oper‐
ate.
The lamp is defective. Replace the lamp.
Steam and condensation
settle on the food and in
the cavity of the oven.
You left the dish in the
oven for too long.
Do not leave the dishes in
the oven for longer than 15
- 20 minutes after the
cooking process ends.
The oven does not heat
up.
The necessary settings are
not set.
Make sure that the settings
are correct.
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