Problem
Possible cause
Solution
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature be‐
fore storing.
The door is not closed cor‐
rectly.
Refer to "Closing the door".
There is too much frost
and ice.
The door is not closed cor‐
rectly or the gasket is de‐
formed/dirty.
Refer to "Closing the door".
The water drainage plug is
not correctly positioned.
Position the water drain‐
age plug in the correct
way.
Food products are not
wrapped properly.
Wrap the food products
better.
Temperature is set incor‐
rectly.
Refer to "Operation" chap‐
ter.
The compressor does not
start immediately after
pressing the , or after
changing the temperature.
This is normal, no error
has occurred.
The compressor starts af‐
ter a period of time.
Water flows into the refrig‐
erator.
The water outlet is clog‐
ged.
Clean the water outlet.
Food products prevent that
water flows into the water
collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
The temperature in the ap‐
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower temper‐
ature.
The door is not closed cor‐
rectly.
Refer to "Closing the door".
The food products' temper‐
ature is too high.
Let the food products tem‐
perature decrease to room
temperature before stor‐
age.
Many food products are
stored at the same time.
Store less food products at
the same time.
The thickness of the frost
is greater than 4-5 mm.
Defrost the appliance.
The door has been opened
often.
Open the door only if nec‐
essary.
There is no cold air circula‐
tion in the appliance.
Make sure that there is
cold air circulation in the
appliance.
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Summary of Contents for EJ1800AOW
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