40
Ice Dispenser
Problem
Cause
Correction
Dispenser will
not dispense ice.
Water supply is not connected.
•
Ice storage container is empty.
•
Freezer temperature is set too
•
warm.
Household water line valve is
•
not open.
Freezer door is not closed.
•
Ice dispensing arm has been
•
held in for more than 4-5
minutes.
Connect water supply (see Connecting The
•
Water Supply section).
Ensure ice maker is turned on. When the first
•
supply of ice is dropped into the container, the
dispenser should operate.
Turn freezer control to a higher setting so that
•
ice cubes will be made. When first supply of ice
is made, dispenser should operate.
Open household water line valve. Allow
•
sufficient time for the ice to be made. When ice
is made, the dispenser should operate.
Ensure freezer door is closed. (See Problem
•
Section, Opening/Closing of Doors/Drawers)
Motor is overloaded. Motor overload protector
•
will reset in approximately 3 minutes. Ice can
then be dispensed.
Ice dispenser is
jammed.
Ice has melted and frozen
•
around auger due to infrequent
use, temperature fluctuations,
and/or power outages.
Ice cubes are jammed between
•
ice maker and back of ice
container.
Ice cubes are frozen together.
•
Ice cubes are hollow or smaller
•
than normal.
Remove ice container, thaw, and empty the
•
contents. Clean container, wipe dry, and replace
in proper position. When new ice is made,
dispenser should operate.
Remove ice cubes that are jamming the
•
dispenser.
Use the dispenser often so that cubes do not
•
freeze together.
The ice & water filter cartridge could be
•
clogged. Replace the filter cartridge. Dispensing
system operates best at 30-100 psi water
pressure. Well water pressures should fall
within this range.
Water Dispenser
Problem
Cause
Correction
Dispenser will
not dispense
water.
Water supply is not connected.
•
Household water line valve is
•
not open.
Freezer door is not closed.
•
Ice & water filter cartridge is
•
clogged.
Front filter not fully installed, if
•
equipped
Connect water supply (see Connecting The
•
Water Supply section).
Open household water line valve. See Problem
•
section Ice Maker Is Not Making Ice.
Ensure that freezer door is closed. (See Problem
•
Section, Opening/Closing of Doors/Drawers)
Replace filter cartridge.
•
Push filter in until you hear two “clicks”. Filter
•
should be flush with cabinet.
Water has an
odd taste and/or
odor.
Water has been in the tank for
•
a period of time.
Unit not properly connected to
•
cold water line.
Tubing used in the household
•
water supply and installation
may affect water taste and
odor.
Water has a high mineral
•
content.
Draw and discard 10-12 glasses of water to
•
freshen the supply and completely rinse out the
tank.
Connect unit to cold water line that supplies
•
water to the kitchen faucet.
For best results, use copper tubing for water
•
connections.
Contact water treatment plant for help in
•
checking water supply source.
Water pressure is
extremely low.
Cut-off and cut-on pressures
•
are too low (well systems
only).
Reverse osmosis system is in
•
regenerative phase.
Have someone turn up the cut-off and cut-on
•
pressure on the water pump system (well
systems only).
It is normal for a reverse osmosis system to be
•
below 20 psi during the regenerative phase.
Solutions To Common Problems
Summary of Contents for EI23BC80KS
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