Problem
Possible cause
Remedy
You decreased the heat
setting to .
Start from and only in-
crease the heat setting.
You cannot activate the
outer ring.
Activate the inner ring first.
There is a dark area
on the multiple zone.
It is normal that there is a
dark area on the multiple
zone.
The sensor fields become
hot.
The cookware is too large
or you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
comes on.
Automatic Switch Off oper-
ates.
Deactivate the hob and ac-
tivate it again.
comes on.
The Child Safety Device or
the Lock function operates.
Refer to "Daily use" chapter.
and a number come on. There is an error in the hob. Disconnect the hob from
the electrical supply for
some time. Disconnect the
fuse from the electrical sys-
tem of the house. Connect
it again. If comes on
again, speak to an Author-
ised Service Centre.
7.2
If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Give also three
digit letter code for the glass ceramic (it is
in the corner of the glass surface) and an
error message that comes on. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or dealer
will not be free of charge, also during the
warranty period. The instructions about
the Service Centre and conditions of
guarantee are in the guarantee booklet.
ENGLISH
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