Concern
What to do
Freezer door pops open.
This is normal and should re-close. This happens when the refrigerator door is closed too quickly.
If the freezer door stays open, it indicates that the appliance needs to be tilted backwards a little
further. Refer to section “Installing your new appliance”.
Self close not working.
Check if your appliance has self closing hinges as not all models do.
It indicates that the appliance needs to be tilted backwards a little further. Refer to section “Installing
your new appliance”.
Door not sealing properly
Ensure there is nothing that is preventing the door from closing such as appliance contents or items
placed near the appliance.
Ensure that the crisper/freezer bin is closed completely. Refit if required as referred to in the section
"Using your refrigerator".
Ensure the appliance is set up as per recommendations.
Door difficult to open and close
If the door is difficult to open just after you have closed it this is due to the pressure equalising, the door
will open normally after a few minutes.
Automatic Ice maker system
Concern
What to do
Ice maker does not produce ice or not
enough ice
The icemaker is designed to produce a
tray of ice approximately every 3 hours,
depending on room temperature and
water temperature..
Ensure that the cord is plugged into a live power outlet and outlet is switched on.
Ensure that water is connected and turned on and there are no kinks in the water line.
Ensure that the Ice Maker is switched on at the user interface refer to "About the User Interface" for
details.
Check that the water filter is not blocked or out of date.
Check the water supply flow rate.
If the freezer compartment is too warm, refer to "freezer is too warm" then wait 24 hours for the freezer
to reach ideal temperature.
Turn the unit off at the mains and leave for 2 minutes then turn the appliance back on (this will reset the
icemaker unit). Check for ice production after 24 hours.
Check that there is no obstruction under the ice maker and ensure the ice bin is fitted correctly.
Ice has bad odour or taste
Cover food to ensure ice does not absorb foreign odours.
Check that the water filter is not out of date.
Interior of appliance or ice bin may require cleaning, refer to “Cleaning your refrigerator”.
Discard stale ice monthly and allow ice maker to produce a fresh supply.
If you still require service
If you have a problem, and the problem persists after you
have made the checks mentioned, contact your nearest
Electrolux approved Service Centre or the dealer you
bought the refrigerator from. Be ready to quote the model
number, the 9-digit PNC and 8-digit serial number, which is
stated on the label inside the refrigerator compartment.
TROUBLESHOOTING
Door operation
25
Summary of Contents for EHE6899
Page 27: ...27 NOTES ...
