TROUBLESHOOTING
Refrigerator operation
Concern
What to do
Appliance will not run
It is normal for the freezer fan not to
operate during the automatic defrost
cycle, or for a short time after the
appliance is switched on.
Ensure that the cord is plugged into a live power outlet and outlet is switched on.
Ensure that the household circuit breaker has not tripped or that the fuse has not blown.
The appliance maybe in defrost mode, check again in half an hour.
Compressor motor seems to run too long
At normal room temperatures, expect
your motor to run about 40% to 80% of
the time. Under warmer conditions,
expect it to run even more often.
The variable speed compressor and fan
that at start up and on warm days runs
at a high speed to provide additional
cooling. When less cooling is required
the compressor and fan will run at a
lower speed.
Ensure that the doors are not held open.
Check that large amounts of warm food have not just been placed inside the appliance.
Note that the appliance will run more than normal just after you install it or when adjusting to
temperature setting changes.
The exterior of the appliance is warm or
hot to touch
This is normal because the appliance
transfers heat from the inside out through
the outer panels and the divider between
the doors.
Ensure the appliance has the external clearances recommended in the section “Installing your new
appliance”.
The exterior of the cabinet will be much warmer on warmer days it may even feel hot to touch, as the
appliance is working harder.
User interface will not respond
To ensure settings are not accidentally
changed the user interface will go into
sleep mode when not in use.
Press any button to wake user interface.
Check that the user interface is in awake mode, refer to section “About the user interface”.
Check that the user interface is not locked, refer to section “About the user interface”.
If the user interface is frozen turn the appliance off for five minutes for the memory to clear, then turn
back on.
Check that the user interface is not in Sabbath Mode, refer to control instructions. (I&W models only).
Alarms sounding
Check that all doors are fully closed.
Ensure that the over temperature alarm is not being activated by hot food placed in the freezer.
Check if the drinks timer has ended, refer control instructions.
Check if the Filter Replacement alert is activated, refer control instructions. (I&W models only)
Frost build up
Check that all doors are fully closed.
Ensure that the doors are not opened too often.
Ensure that the return air vents are not blocked with packaging.
Ensure the seals are clean and not obstructed.
Odours
The interior may need cleaning, refer to cleaning guide.
Ensure that food is stored correctly as some food, containers and wrapping can produce odours.
Check appliance for old or unusual food.
Lights not working
The LED lighting is designed to dim
automatically if the door is left opened
for more than 5 minutes and turn off
completely if the door is open for more
than 7 minutes. Closing the door will
reset the timer.
The LED lighting is also designed to turn
on gradually.
Ensure that the cord is plugged into a live power outlet and outlet is switched on.
Ensure that the household circuit breaker has not tripped or that the fuse has not blown.
Check that the user interface is not in Sabbath Mode, refer to control instructions.
Close and re-open the door. When door has been open for 5 minutes the lights fade to 50% then after
7 minutes they will turn off.
24 electrolux.com.au
Summary of Contents for EHE6899
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