WHAT TO DO IF…
Problem
Possible cause and remedy
You cannot start the appliance
or operate it.
• You touched 2 or more sensor fields at the same time. Only
touch one sensor field.
• There is water or fat stains on the control panel. Clean the con-
trol panel
• The child safety device or key lock or
operates . See the
chapter Operating the appliance.
• Start the appliance again and set the heat setting within 10
seconds.
A sound operates (6x) and the
appliance stops or a sound op-
erates when the appliance is
off.
You covered one or more sensor fields. Uncover the sensor
fields.
The residual heat indicator
does not come on.
The cooking zone is not hot because it operated only for a short
time. If the cooking zone is supposed to be hot, speak to the Af-
ter Sales Service.
A sound operates and appli-
ance starts and stops again.
After 5 seconds one more
sound operates.
You covered
. Uncover the sensor field.
Heat setting alternates
The Power management is active. See the section Power man-
agement.
comes on
• No cookware on the cooking zone. Put cookware on the cook-
ing zone.
• Not correct cookware. Use the correct cookware.
• The diameter of the bottom of the cookware is too small for the
cooking zone. Move cookware to a smaller cooking zone.
• The automatic switch-off operates. Stop the appliance and
start it again.
• Overheating protection for the cooking zone operates. Switch
off the cooking zone. Switch on the cooking zone again.
and number come on.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some
time. Disconnect the fuse from the electrical system of the house.
Connect again. If
comes on again, speak to the after sales
service.
comes on
There is an error in the appliance, because a cookware boils dry
or you use not correct cookware. Overheating protection for the
cooking zone operates. The automatic switch-off operates.
Switch off the appliance. Remove the hot cookware. After ap-
proximately 30 seconds switch on the cooking zone again.
should disappear, residual heat indicator can stay. Cool down the
cookware and check it with the section "Cookware for the induc-
tion cooking zone".
If you tried the above solutions and cannot
repair the problem, speak to your dealer or
the Customer Care Department. Give the
data from the rating plate, three-digit-letter
code for the glass ceramic (it is in the cor-
ner of the cooking surface) and an error
message that comes on.
If you operated the appliance incorrectly,
the servicing by a customer service techni-
cian or dealer will not be free of charge,
even during the warranty period. The in-
structions about the customer service and
conditions of guarantee are in the guaran-
tee booklet.
electrolux
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