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This document sets out the terms and conditions of the product 

warranties for Electrolux Appliances. It is an important document. 

Please keep it with your proof of purchase documents in a safe place 

for future reference should you require service for your Appliance.

1.  In this warranty: 
  (a)  ‘acceptable quality’ as referred to in clause 10 of this warranty has 

the same meaning referred to in the ACL;

  (b)  ‘ACL’ means Schedule 2 to the Competition and Consumer Act 2010;
  (c)  ‘Appliance’ means any Electrolux product purchased by you and 

accompanied by this document; 

  (d)  ‘ASC’ means Electrolux authorised service centres;
  (e)  ‘Electrolux’ means Electrolux Home Products Pty Ltd of 163 

O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in 

respect of Appliances purchased in Australia and Electrolux (NZ) 

Limited (collectively ‘Electrolux’) of 3-5 Niall Burgess Road, Mount 

Wellington, in respect of Appliances purchased in New Zealand; 

  (f)  

‘major failure’ as referred to in clause 10 of this warranty has the 

same meaning referred to in the ACL and includes a situation when 

an Appliance cannot be repaired or it is uneconomic for Electrolux, at 

its discretion, to repair an Appliance during the Warranty Period;

  (g)  ‘Warranty Period’ means the Appliance is warranted against  

  manufacturing defects in Australia for 24 months and in New Zealand  

  for 24 months, following the date of original purchase of the Appliance;
  (h)  ‘you’ means the purchaser of the Appliance not having purchased 

the Appliance for re-sale, and ‘your’ has a corresponding meaning.

2.  

This warranty only applies to Appliances purchased and used in Australia 

or New Zealand and used in normal domestic applications and is in 

addition to (and does not exclude, restrict, or modify in any way) any 

non-excludable statutory warranties in Australia or New Zealand.

3.  

During the Warranty Period Electrolux or its ASC will, at no extra charge 

if your Appliance is readily accessible for service, without special 

equipment and subject to these terms and conditions, repair or replace 

any parts which it considers to be defective. Electrolux or its ASC may 

use remanufactured parts to repair your Appliance. You agree that 

any replaced Appliances or parts become the property of Electrolux. 

This warranty does not apply to light globes, batteries, filters or similar 

perishable parts.

4.  

Parts and Appliances not supplied by Electrolux are not covered by 

this warranty.

5.  

To the extent permitted by law, you will bear the cost of transportation, 

travel and delivery of the Appliance to and from Electrolux or its ASC. If 

you reside outside of the service area, you will bear the cost of:

  (a)  travel of an authorised representative;
  (b)  transportation and delivery of the Appliance to and from  Electrolux or 

its ASC.

  

In all instances, unless the Appliance is transported by Electrolux or an 

Electrolux authorised representative, the Appliance is transported at the 

owner’s cost and risk while in transit to and from Electrolux or its ASC.

6.    Proof of purchase is required before you can make a claim under 

this warranty.

7.  

You may not make a claim under this warranty unless the defect claimed 

is due to faulty or defective parts or workmanship. Electrolux is not liable 

in the following situations (which are not exhaustive):

  (a)  the Appliance is damaged by:
  (i)  accident
  (ii)  misuse or abuse, including failure to properly maintain or service
  (iii)  normal wear and tear
  (iv)  power surges, electrical storm damage or incorrect power supply
  (v)  incomplete or improper installation
  (vi)  incorrect, improper or inappropriate operation
  (vii) insect or vermin infestation
  (viii)  failure to comply with any additional instructions supplied with 

the Appliance;

  (b)  the Appliance is modified without authority from Electrolux in writing;
  (c)  the Appliance’s serial number or warranty seal has been removed 

or defaced;

  (d)  the Appliance was serviced or repaired by anyone other than 

Electrolux, an authorised repairer or ASC.

8.  

This warranty, the contract to which it relates and the relationship 

between you and Electrolux are governed by the law applicable where 

the Appliance was purchased. Where the Appliance was purchased in 

New Zealand for commercial purposes the Consumer Guarantee Act 

does not apply.

9.  

To the extent permitted by law and subject to your non-excludable 

statutory rights and warranties, Electrolux excludes all warranties and 

liabilities (other than as contained in this document) including liability for 

any loss or damage whether direct or indirect arising from your purchase, 

use or non use of the Appliance.

10.  For Appliances and services provided by Electrolux in Australia, 

the Appliances come with a guarantee by Electrolux that cannot be 

excluded under the ACL. You are entitled to a replacement or refund 

for a major failure and for compensation for any other reasonably 

foreseeable loss or damage. You are also entitled to have the Appliance 

repaired or replaced if the Appliance fails to be of acceptable quality and 

the failure does not amount to a major failure. 

The benefits to you given by this warranty are in addition to your other 

rights and remedies under a law in relation to the Appliances or services 

to which the warranty relates.

11.  At all times during the Warranty Period, Electrolux shall, at its discretion, 

determine whether repair, replacement or refund will apply if an 

Appliance has a valid warranty claim applicable to it.

12.  For Appliances and services provided by Electrolux in New Zealand, 

the Appliances come with a guarantee by Electrolux pursuant to the 

provisions of the Consumer Guarantees Act, the Sale of Goods Act and 

the Fair Trading Act. 

13. To enquire about claiming under this warranty, please follow these steps: 
  

(a)  carefully check the operating instructions, user manual and the terms 

of this warranty; 

  (b)  have the model and serial number of the Appliance available; 
  (c)  have the proof of purchase (e.g. an invoice) available; 
  (d)  telephone the numbers shown below. 
14.  You accept that if you make a warranty claim, Electrolux and its ASC 

may exchange information in relation to you to enable Electrolux to meet 

its obligations under this warranty.

 Warranty

FOR SALES IN AUSTRALIA AND NEW ZEALAND  

APPLIANCE: BUILT-IN OVEN, COOKTOP 

AND FREESTANDING COOKERS

Important Notice

Before calling for service, please ensure that the steps listed in clause 13 above have been followed.

FOR SERVICE 

or to find the address of your nearest 

state service centre in Australia 

PLEASE CALL 13 13 49 

For the cost of a local call (Australia only)

SERVICE AUSTRALIA 

ELECTROLUX HOME PRODUCTS

electrolux.com.au

FOR SPARE PARTS 

or to find the address of your nearest 

state spare parts centre in Australia 

PLEASE CALL 13 13 50 

For the cost of a local call (Australia only)

FOR SERVICE 

or to find the address of your nearest 

authorised service centre in New Zealand 

FREE CALL 0800 10 66 10 

(New Zealand only)

SERVICE NEW ZEALAND 

ELECTROLUX (NZ) Limited

electrolux.co.nz

FOR SPARE PARTS 

or to find the address of your nearest 

state spare parts centre in New Zealand 

FREE CALL 0800 10 66 20 

(New Zealand only)

GOV_Warr_Sep15

Summary of Contents for CHI643BA

Page 1: ...INDUCTION COOKTOPS User and Installation Manual MODELS CHI643BA CHI743BA SHI643BA ...

Page 2: ...nstruction for the operation of the appliance by a person who is responsible for their safety Keep all packaging away from children There is the risk of suffocation or injury Keep the children away from the appliance during and after the operation until the appliance is cold Safety during operation Remove all packaging stickers and layers from the appliance before the first use Set the cooking zon...

Page 3: ... install the drawers only with a protective floor directly below the appliance Do not use an external timer or a separate remote control system to operate the appliance Set the cooking zone to off after each use Do not rely on the pan detector Keep the cut surfaces of the worktop safe from moisture with a correct sealant Seal the appliance to the worktop with no space between with a correct sealan...

Page 4: ...the heat settings 5 Heat setting display Shows the heat setting Heat setting displays Display Description The cooking zone is deactivated The cooking zone is in operation The cookware is incorrect or too small or there is no cookware on the cooking zone The lock the child safety device is in operation The power function is in operation There is a malfunction A cooking zone is still hot residual he...

Page 5: ... If you use incorrect cookware The symbol comes on and the cooking zone deactivates automatically after 2 minutes If you do not deactivate a cooking zone or change a heat setting After some time comes on and the appliance deactivates Refer to table The times of Automatic Switch Off The heat setting The cooking zone deactivates after 6 hours 5 hours 4 hours 1 5 hours Induction Cooktops HINTS AND TI...

Page 6: ...ove cookware to a smaller cooking zone and number comes on There is an error in the appliance Disconnect the appliance from the electrical supply for some time Disconnect the fuse from the electrical system of the house Connect again If comes on again contact our Customer Care team comes on The Automatic Switch Off operatres when the cookware on the appliance boils dry Deactivate the appliance Rem...

Page 7: ...notes notes ...

Page 8: ...e or incorrect power supply v incomplete or improper installation vi incorrect improper or inappropriate operation vii insect or vermin infestation viii failure to comply with any additional instructions supplied with the Appliance b the Appliance is modified without authority from Electrolux in writing c the Appliance s serial number or warranty seal has been removed or defaced d the Appliance wa...

Page 9: ...r phone or email our Customer Care team or visit our website Australia phone 1300 363 640 fax 1800 350 067 email customercare electrolux com au website chef com au Chef models westinghouse com au Westinghouse models New Zealand phone 0800 234 234 fax 0800 363 600 email customercare electrolux co nz website simpson co nz Simpson models westinghouse co nz Westinghouse models Top service Top Service ...

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