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care and cleaning

10  CARE AND CLEANING  Induction Cooktops  

Clean the appliance after each use. Always use cookware 

with clean bottom.

WARNING

 warning

Sharp objects and abrasive cleaning agents can cause 

damage to the appliance. For your safety, do not clean the 

appliance with steam cleaners or high-pressure cleaners.

TIPS & INFORMATION

 tips & information

Scratches or dark stains on the glass ceramic cause no effect 

on how the appliance operates.

If you tried the above solutions and cannot repair the problem, 

speak to your dealer or our Customer Care team. Give 

the data from the rating plate, three digit letter code for the 

ceramic glass (it is in the corner of the glass surface) and an 

error message that comes on. Make sure, you operated the 

To remove the dirt:

1.  •  Remove immediately: melted plastic, plastic foil, and 

food with sugar. If not, the dirt can cause damage to 

the appliance. Use a special scraper for the glass. Put 

the scraper on the glass surface at an acute angle and 

move the blade on the surface. 

  •  Remove after the appliance is sufficiently cool: 

limescale rings, water rings, fat stains, shiny metallic 

discolourations. Use a special cleaning agent for glass 

ceramic or stainless steel. 

2. Clean the appliance with a moist cloth and some detergent. 
3. At the end rub the appliance dry with a clean cloth.

appliance correctly. If not the servicing by a customer service 

technician or dealer will not be free of charge, also during the 

warranty period. The instructions about the customer service 

and conditions of guarantee are in the guarantee booklet.

How to resolve problems with your cooktop

Problem

Possible cause and remedy

You can’t activate the cooktop or operate it.

•  Activate the appliance again and set the heat setting in 10 seconds.

•  You touched 2 or more sensor fields at the same time. Only touch one sensor field.

•  There is water or fat stains on the control panel. Clean the control panel.

The cooktop deactivates.

An object has been placed on the 

button. Remove the object from the sensor field.

The residual heat indicator does not come on.

The cooking zone is not hot because it operated only for a short time. If the cooking zone is hot, contact 

our Customer Care team.

The sensor fields become hot.

The cookware is too large or you put it too near to the controls. Put large cookware on the rear cooking 

zones if it is necessary.

 - 

comes on

The Automatic Switch Off is in operation. Deactivate the appliance and activate it again.

 - 

comes on

•  No cookware on the cooking zone. Put cookware on the cooking zone.

•  Not correct cookware. Use the correct cookware.

•   The diameter of the bottom of the cookware is too small for the cooking zone. Move cookware to a 

smaller cooking zone.

 - 

and number comes on

There is an error in the appliance. Disconnect the appliance from the electrical supply for some time. 

Disconnect the fuse from the electrical system of the house. Connect again. If 

 - 

comes on again, 

contact our Customer Care team.

comes on 

The Automatic Switch Off operatres when the cookware on the appliance boils dry. Deactivate the 

appliance. Remove the hot cookware. After approximately 30 seconds, activate the cooking zone 

again. 

will disappear from the display but the residual heat indicator will be shown until the 

cookware and appliance has sufficiently cooled down. Refer to the Cookware section for correct 

cooking temperatures.

Red rings, limescale or water rings, shiny 

metallic or other discolouration, scratches/

shadows, bubbles or other miscellaneous marks 

or stains on ceramic glass cooktop surface.

Cooktop surface has not been cleaned correctly. Cleaning/maintenance of the cooktop surface 

is not covered under warranty. If a service call is placed to clean the cooktop you will be 

charged for the visit. Use a ceramic glass cleaner such as Cerapol.

Pitting of ceramic glass surface.

Spills of liquid with high sugar content. These types of spills must be removed immediately with a 

special scraper for the glass. If not permanent damage to the cooktop glass can occur which is 

not covered under warranty.

The heat setting changes between two levels.

The power management is activated. Refer to ‘Power management’

 - 

comes on

The Child Safety Lock device or the Lock function operates. Refer to chapter ‘Operating instructions’.

environmental concerns

  Induction Cooktops  ENVIRONMENTAL CONCERNS  11

The symbol 

PNC: 

949163299

Made in China By

Electrolux Home

Products Pty Ltd

Model: 

S NO.: 

50Hz  7.4 KW

220 - 240 V AC

CHI743BA

(240)949163299(21)xxxxxxxx(20)00

PNC: 

949163298

Made in China By

Electrolux Home

Products Pty Ltd

Model: 

S NO.: 

50Hz  7.4 KW

220 - 240 V AC

CHI643BA

(240)949163C298(21)xxxxxxxx(20)00

 on the product or on its packaging indicates 

that this product may not be treated as household waste. 

Instead it should be taken to the appropriate collection point 

for the recycling of electrical and electronic equipment. 
By ensuring this product is disposed of correctly, you will help 

prevent potential negative consequences for the environment 

and human health, which could otherwise be caused by 

inappropriate waste handling of this product. 
For more detailed information about recycling of this product, 

please contact your local council, your household waste 

disposal service or the shop where you purchased the product. 

ENVIRONMENTAL TIPS

 environmental tips

Packaging material 

The packaging materials are friendly to the environment and 

can be recycled. The plastic components are identified by 

marking: >PE<,>PS<, etc. Discard the packaging materials as 

household waste at the waste disposal.

Summary of Contents for CHI643BA

Page 1: ...INDUCTION COOKTOPS User and Installation Manual MODELS CHI643BA CHI743BA SHI643BA ...

Page 2: ...nstruction for the operation of the appliance by a person who is responsible for their safety Keep all packaging away from children There is the risk of suffocation or injury Keep the children away from the appliance during and after the operation until the appliance is cold Safety during operation Remove all packaging stickers and layers from the appliance before the first use Set the cooking zon...

Page 3: ... install the drawers only with a protective floor directly below the appliance Do not use an external timer or a separate remote control system to operate the appliance Set the cooking zone to off after each use Do not rely on the pan detector Keep the cut surfaces of the worktop safe from moisture with a correct sealant Seal the appliance to the worktop with no space between with a correct sealan...

Page 4: ...the heat settings 5 Heat setting display Shows the heat setting Heat setting displays Display Description The cooking zone is deactivated The cooking zone is in operation The cookware is incorrect or too small or there is no cookware on the cooking zone The lock the child safety device is in operation The power function is in operation There is a malfunction A cooking zone is still hot residual he...

Page 5: ... If you use incorrect cookware The symbol comes on and the cooking zone deactivates automatically after 2 minutes If you do not deactivate a cooking zone or change a heat setting After some time comes on and the appliance deactivates Refer to table The times of Automatic Switch Off The heat setting The cooking zone deactivates after 6 hours 5 hours 4 hours 1 5 hours Induction Cooktops HINTS AND TI...

Page 6: ...ove cookware to a smaller cooking zone and number comes on There is an error in the appliance Disconnect the appliance from the electrical supply for some time Disconnect the fuse from the electrical system of the house Connect again If comes on again contact our Customer Care team comes on The Automatic Switch Off operatres when the cookware on the appliance boils dry Deactivate the appliance Rem...

Page 7: ...notes notes ...

Page 8: ...e or incorrect power supply v incomplete or improper installation vi incorrect improper or inappropriate operation vii insect or vermin infestation viii failure to comply with any additional instructions supplied with the Appliance b the Appliance is modified without authority from Electrolux in writing c the Appliance s serial number or warranty seal has been removed or defaced d the Appliance wa...

Page 9: ...r phone or email our Customer Care team or visit our website Australia phone 1300 363 640 fax 1800 350 067 email customercare electrolux com au website chef com au Chef models westinghouse com au Westinghouse models New Zealand phone 0800 234 234 fax 0800 363 600 email customercare electrolux co nz website simpson co nz Simpson models westinghouse co nz Westinghouse models Top service Top Service ...

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