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SECTION H - TROUBLESHOOTING
The electronic control has self diagnostics error codes
built in that cover most products failures.
READING ERROR CODES:
1. Wake the washer by pressing any button.
2. Wait 5 seconds.
3. Press and
HOLD
the
Start/Pause
and
Cancel
buttons simultaneously. As long as the buttons are
held, the failure code will appear in the display as an
E
followed by two numbers, a number and a letter or
two letters. The control will beep and the
Door Lock,
Wash, Rinse,
and
Final Spin
indicator lights will
flash.
Quick Check
If there is no error displayed and the washer momentarily
starts then turns back off:
1. Listen for a relay closure inside the motor control
shortly after the
Start/Pause
key is pressed. If this
happens, the motor control has power.
2. Check the 5 pin connector wiring between the
console control and the motor control.
NOTE:
During normal operation, the display may show:
“SAn”
- deep clean (Sanitary Cycle)
“
cd
” - cool down (Sanitary cycle)
“
do
” or “
dr
” - door problem.
“
Err
” - an error has been detected.
“
LOC
” - control lock is activated.
“
PAU
” - cycle has been interrupted.
To clear latest stored error code:
• Turn the
Program Knob
to the start position,
Spin
Only.
• Press
Start/Pause
to start the cycle and save it.
•
Press
Cancel
to stop the cycle and turn off the
LEDs.
• Press
Cancel
again to turn on the LEDs.
• Within 5 seconds, press and hold the
Option
and
Start/Pause
buttons until LEDs start sequentially
chasing, then release buttons.
• Turn the program knob clockwise 7 clicks from the
Start Position. The control will signal the last error
code.
• Press and hold the
Options
and
Start/Pause
buttons for 3 seconds. The code will be cleared.
• Exit Diagnostic Mode to return the washer to normal
operation.
a) Unplug the power cord, wait 5-8 seconds, then
reconnect the power cord
OR
b) Turn the program knob clockwise 2 or 3 clicks
after the Start Position. Press
Options
and
Start/Pause
buttons together for a few seconds
until wash cycle LEDs appear.
Troubleshooting the Drum Light Circuit
To troubleshoot the drum light circuit, remove the top of
the washer to gain access to the terminals of the step-
down transformer.
With the washer door open, measure the voltage drop
between the input terminals of the transformer.
If the meter reads zero, remove the door switch and check
it with an Ohm meter. If the contacts are open with the
plunger out, replace the door switch. If the contacts are
closed, replace the control board.
If the meter reads line to neutral voltage, measure the
voltage drop between the two output terminals. If the
meter read zero the transformer is defective. If the meter
reads 12 volts, the light is defective.
Note: Since it is recommended that the loading door
be left open when the washer not in use, the
electronic control board limits the amount of time
the drum light is on. With the loading door open,
the electronic control board allows power to the
light for a maximum of (3) minutes.
If the drum light remains on for more than (3) minutes
with the loading door opened, replace the electronic
control board. If the drum light remains on with the loading
door closed, replace the light switch.
