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10
TROUBLESHOOTING
Below are possible issues that you may encounter when using the device. If the issue you are
having is not on the list you may visit our FAQ section contact us through our website,
1.
During video playback you could only hear the audio but no video playing.
If you could only hear audio and no video playing during playback, this would mean that
your media player does not support 3GP video format. To fix this problem please
download a VLC media player from the Internet.
2.
I have inserted a micro SD card to the camera and I pressed the “S” button
but only the red indicator light lit up. Why?
This normally happens when the switch is not properly in contact. To fix the problem,
just press the “S” button once again and the blue and red indicator lights should turn
on.
3.
The red and blue indicator light are on, micro SD card has been inserted to
the camera and I have press the “S” button but why is my camera still not
recording?
The card may be full and it has been set to non-circular recording (does not overwrite
old files when memory is full). Just take out the micro SD card from the camera, check if
the memory is full and if it has been set to “non-circular storage” recording. If so,
change the setting to circular recording or delete some old files in the card. If it is
already set to circular recording, just format the card and configure the settings.
4.
Why is my camera still not recording? The red and blue indicator lights are
turned on, micro SD card is not full and I have pressed “S” button.
There is a possibility that the memory card is defective. Remove the micro SD card and
try the card to a different device. If it works on a different device, format the memory
card and re-insert it to the iBulb. If the camera would still not record, press the “R”
button to reset the unit.
If the card is defective or it does not work using a different device, please try a different
micro SD card.
5.
The bulb socket has power but the indicator lights are off. Why?
Double check the socket for power with an alternative bulb. If it has power, press the
reset button of the camera to reset the unit. If after the reset the indicator lights are still
off, please contact us for further assistance.
All information and instructions included in this manual are current as of October, 2015.
However, due to the fluid nature of advancing technology, some characteristics may change or
need modifications in the future. Should you encounter any problems or have any further
questions about your purchase, please visit our websitethrough our Contact Us page.
