Revised February 21, 2019
LX7406 Owner's Manual
www.electro-mech.com · 800.445.7846
Page 15
MAINTENANCE
We hope your scoreboard system provides years of trouble free service. In the event of
a problem, the material that follows will provide some information about contacting
technical support as well as some details about the parts inside your scoreboard
display.
Contacting Technical Support
Our support staff is available via phone or e-mail Monday through Friday 8:00 through
5:00 Eastern. Our web address and phone number is printed at the bottom of this page.
When contacting Electro-Mech for support, it helps to have the scoreboard model
(
LX7406
) handy as well as the version of the software running on your control console.
If your control console includes an LCD display, you will see the software version flash
briefly (for about three seconds) on the screen when you first apply power. Whether
you have the LCD display or not, you should find on the bottom of the control console a
product label which gives the software version.
If you are reading this manual in search of help with a different scoreboard model, for
outdoor scoreboards, you can find the model number printed on a metal plate attached
to the back of the scoreboard cabinet near where the power enters. For indoor
scoreboards, the model number is usually printed on a label at the top center of the
cabinet near the attachment point for the power cable.
If you are troubleshooting a problem, the most important information to have is an exact
description of which parts of your scoreboard system are working and which parts are
not working. The best person to make contact with our support team is someone who
has seen the problem first hand. Better yet, give us a call when you are there at the
scoreboard display and can walk through a few simple tests with one of our technicians.
Scoreboard problems are rarely so complicated that diagnosing them requires skills
beyond using a screwdriver and a ladder. Similarly, replacing parts is straightforward
process that does not require complex tools or special knowledge.
