17
Technical Specification
Voltage: 220-240V~
Frequency: 50/60Hz
Power Input: 150 W
Speed: 55 RPM
Troubleshooting
Fault
Cause
Troubleshooting
Not starting
Improper installation.
Reinstall the appliance following assembly
instructions
Burnt smell coming
from unit
Normal for first time use. Should
disappear over the time.
Return the appliance to retailer for repair
or exchange if unpleasant smell persists
after repeated use.
The motor appears
to struggle/cut out
during use.
Too much food being
juiced at once.
Food is clogging the juicing auger.
Feed food into the feeder slower and use
smaller size pieces.
Turn the slow juicer to the off position and
wait until juicer stops. Select the ‘Reverse’
position on the control switch until
blockage is cleared.
Stopping during
use
Excessive ingredients blocking the
juicing blade
The pusher is forced down
Motor thermal control protection
Disconnect power, remove the surplus then
reassemble.
Use less force on pusher
Restart after pausing 20-30 minutes.
The pulp appears
to be very wet.
Large amounts of fibrous fruit and
vegetables have caused excess pulp to
build up in the juicing screen.
Stop juicing. Disassemble slow juicer and
clean the juicing screen using the cleaning
brush provided. See Disassembly and
Cleaning section. When resume juicing feed
food slowly into the feeder.
Juice comes out
from the top of the
juice bowl.
Too much food being
juiced at once.
Feed food into the feeder slower and use
smaller size pieces.
Open the smart juice mixing cap.
Less juice is coming
out from the juice
outlet.
Large amounts of fibrous fruit and
vegetables have caused excess pulp to
build up.
Stop
juicing. Disassemble slow juicer and
clean the juicing screen using the
cleaning brush provided. See Disassembly
and Cleaning section. When resume juicing
feed food slowly into the feeder.
Note
: For any other faults please contact the service centre.