Trouble shooting
Issue
Cause
Solution
Hot or cold air
being produced
Normal Operation
When the unit is in dehumidifying
mode it absorbs humid air from room
and freezes it to reduce the humidity.
During the cold cycle there should be
cold air coming out of the unit
During the defrost cycle hot dry air
should be coming out of the outlet grill.
Unit does not
operate
Is the plug properly
inserted in the socket?
Insert the plug into the socket and turn
the switch on.
Does the tank full
indicator flash?
Tank full, float displaced or tank not
properly inserted. Empty tank, check
float and make sure tank is properly
inserted in unit.
Dehumidifier does
not extract water
Is the unit set to a
humidity level lower
than the one in the
room?
Set the humidity level on the
humidistat bellow current humidity
reading.
Is the temperature too
low for water extraction
to be efficient?
Increase temperature in the room or
reposition the unit.
Is any intake grill or
discharge blocked? Is the
unit too close to walls.
Remove obstructions and restart the
unit.
Ensure a distance of at least 50cm
between the unit & walls
Airflow seems
weak
Is filter dirty or clogged?
Please service the filters regularly as
per user manual.
Unit is noisy
during operation
Is the unit on uneven
surface?
Please place on flat horizontal surface.
Is filter clogged?
Please service the filters regularly as
per user manual.
Any other malfunctions will need to be reported to ElectrIQ service
centre. Do not attempt unauthorised repairs as these may invalidate the
warranty.
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