26
Trouble
Cause
Solution
Gel pads do not stick to
the skin
Transparent protective
film is not removed from
the adhesive surface of
the gel pad
Remove the transparent protective
film from the adhesive surface of
the gel pad. ➡ P.13
The adhesive surface of
the gel pad has become
dirty
Drip a few drops of water and rub
with the ball of a finger to remove
lifted contaminants. ➡ P.21
It is being used
immediately after washing
with water
Shake off the excess water and
air dry the adhesive surface.
➡ P.21
Adhesive surface of the
gel pad is damaged
The gel pad is a consumable. Stop
using it when the adhesive surface
is damaged and purchase another
gel pad. ➡ P.9
Gel pad adhesive surface
peels off or slides out of
position
Excess amount of sweat
or water on adhesive
surface of gel pad
The gel pad is a consumable. Stop
using it when the adhesive surface
is damaged and purchase another
gel pad. ➡ P.9
There is no feeling
of stimulation or the
stimulation is weak
Gel pad is not attached to
skin firmly
Apply gel pads on the skin by
establishing sealed contact on
the skin. ➡ P.13
Gel pads have been
placed overlaying each
other
Attach it being careful not to
overlap with another gel pad.
➡ P.14
The adhesive surface of
the gel pad has become
dirty
Drip a few drops of water and
rub with the ball of a finger to
remove lifted contaminants.
➡ P.21
Gel pad is not connected
correctly
Securely insert the plug on the
gel pads into the base unit, as
far as it goes.
Level is set to “Weak”
Adjust the level. ➡ P.17
It is not charged enough
or the battery is out of
power
Charge the battery. ➡ P.11
