Troubleshooting (Continued)
32
Trouble
Cause
How to troubleshoot
The Bluetooth
®
is disabled
on your smartphone.
Check whether Bluetooth
®
is enabled
on your smartphone.
P.19
Already paired with another
EMS machine
Cut the power to the EMS machine
that is not in use, and then start
pairing again.
Connect to the power
supply, and wait before
starting the dedicated app.
Reconnect the product power supply.
If the problem persists, unbind the
machine from the Bluetooth list of the
dedicated app, and then start pairing
again.
P.21
Cannot pair
The battery is not charged
fully or there is no power left
in the battery
Turn off the power and charge the
battery.
P.12
The product is too far from
the smartphone.
Place the product nearer to the
smartphone.
P.9
The product cannot be
operated via a
smartphone
Before pairing, press the
button on the product
Before pairing, press the button on the
product to start a workout without
pairing. In this case, you need to
reconnect the product power supply.
P.21
The gel pad not securely
applied to the skin
Attach the gel pad to your skin firmly.
P.15
The adhesive surface of the
gel pad is damaged
Gel pads are consumables. When the
adhesive surface has deteriorated,
stop using and purchase optional pads.
Used for too long
Do not use the gel pad in one position
for over 30 minutes. After use, remove
the gel pad from the skin.
P.4
The adhesive surface of the
gel pad is dirty or dry
Run a small amount of water on the
surface and rub it with your fingertips
for several seconds.
P.27
Skin becomes red/skin
feels prickly
Muted by mistake
Muting can be canceled by pressing
both the "Strong" button and the
power button simultaneously.
P.17
No sound
