TERMS & POLICY
The Elechomes products are premium in material, craftsmanship, and service. They are
effective from the date of purchase.
Elechomes will replace defective products based on eligibility. Refunds are available to the
original purchasers of our products within the first 30 days of purchase. This warranty extends
only to personal use instead of commercial, rental, or any other uses in which the product is not
intended for. Each product has no other warranties other than the already provided warranties.
This warranty is non-transferable. Elechomes is not responsible for any damages, losses or
inconveniences caused by equipment’s failure, user’s negligence, user’s abuse, or improper
operation that does not follow the included user manual.
This warranty does not apply to the following situations:
●
Damage due to abuse, accident, alteration or vandalism.
●
Improper or inadequate maintenance.
●
Damage in return transit.
●
Unsupervised use by children under 18 years old.
Elechomes and its subsidiaries are only responsible for damages caused by the intended use
or as instructed in the user manual. Some states do not allow this exclusion or limitation of
incidental or consequential losses so the above disclaimer may not apply to you. This warranty
gives you specific legal rights and you may also have other rights which may vary from state to
state.
All expressed and implied warranties, including the warranty of merchantability, are limited to
the period of the limited warranty.
Additional 6-month Warranty:
You can enjoy additional 6-month warranty. Just log onto www.elechomes.com/support /
warranty and enter your order number (i.e. Amazon ) within the first 14 days of purchase to
register your new product for the extended warranty.
If you are unable to provide the order number for your product, please type a short note in the
order number field along with the date you received your product.
9
Customer Support
Defective Products & Returns:
Should your product prove defective within the specified warranty period, please contact the
Customer Support via [email protected] with your invoice and order number. Once our
Customer Support team has approved your request, please return the product with a copy of
your invoice and order number.
Your satisfaction is our goal! Should you encounter any issues or have any questions about
your new product, feel free to contact our Customer Support Team via support@elechomes.
com.
* Please have your order invoice and order number ready before contacting Customer Support.
Note:
Filling the tank with hard water may cause limescale buildup overtime.
Only use genuine Elechomes Filter to minimize limescale. To purchase
more filters for your humidifier, scan the QR code or go to elechomes.
com for more information.
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Warranty Information
Product Name
Top Fill Ultrasonic Humidifier
Model Name
US3501
Default Warranty Period
18 Months
For your own reference, we strongly recommend that you record your order number and date
of purchase.
Date of Purchase
Order Number
