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CHANGE OF ADDRESS

NOTIFICATION OF CHANGE TO NAME AND ADDRESS

In order that we can provide you with the very best level of service we ask that you keep us
informed of any changes to your contact details.

Should your details change please complete the online form on our website, in our ‘Customers’
section. Alternatively, please complete the attached form and post to us:

Erwin Hymer Group UK Limited Customer Care
Delves Lane
Consett
County Durham
DH8 7PE
www.elddis.co.uk

NOTIFICATION OF CHANGE TO NAME AND ADDRESS

Previous details:

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Email: .............................................................................................................................................

New details:

Name: ............................................................................................................................................

Address: .........................................................................................................................................

.......................................................................................................................................................

................................................................................................ Post code: ....................................

Daytime telephone number: ........................................ Date of purchase: ....................................

Email: .............................................................................................................................................

Details of your Campervan:

Range: ................................................................. Model: .............................................................

Vehicle identification number (17 digits): .......................................................................................

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Summary of Contents for Autoquest 2021

Page 1: ...ply When Leaving Site 6 2 Overseas Electrical Connection 6 2 Gas Supply 6 3 Connection 6 3 Gas Regulator 6 3 Gas Operation 6 4 Water System 6 4 Filling your Fresh Water Tank 6 4 Waste Water Tank 6 4 Draining Down Your Water System 6 4 GAS SAFETY ADVICE 7 1 Facts about LPG 7 1 Awning Spaces LPG and Appliance Exhaust 7 1 LPG Gas System 7 1 Guidelines for the Safe Refuelling of Autogas Vehicles 7 2 E...

Page 2: ...ctions 9 42 Wing Omni Directional TV Antenna 9 44 Operating Instructions 9 44 Changing the Slant of the Antenna 9 44 Wiring Connections 9 44 Thule Step 9 45 Operation 9 45 Safety Instructions 9 45 Maintenance 9 45 How To Make Up Your Beds 9 46 Whale Easi Slide Socket 9 49 Safety Information 9 49 Safety 9 49 SECURITY 10 1 Tracker Option 10 1 Campervan Theft 10 1 CARE OF YOUR CAMPERVAN 11 1 Exterior...

Page 3: ...be found on a plate fixed next to the chassis plate within the engine compartment There is also a VIN number on the chassis cab windscreen which should be quoted in any communications with Fiat Changing market and supply situations may prevent us from maintaining the exact specification details in this guide and we therefore reserve the right to alter specifications as materials and conditions dem...

Page 4: ...ddis are members of and have been inspected by the following bodies NCC who operate a certification scheme to ensure compliance with the European safety standards for campervans Elddis has also obtained ISO 9001 2015 accreditation and this is periodically audited Please note Elddis campervan model year Elddis model year starts on the 1st September and runs to the 31st of August ...

Page 5: ...if it is safe to do so Then contact your nearest Elddis Retailer to arrange for them to check the gas system xii Only those seats designated for travelling should be occupied when the campervan is in motion xiii Please note that campervans are covered by the seat belt regulations which came into force in October 2006 These require children that are under 12 years old and also under 135cm in height...

Page 6: ...ust be replaced once cleaning is completed It is essential for your safety that these ventilators are not blocked at any time Ventilation in Separate Bedrooms In campervans with separated sleeping areas separate ventilation is required and is provided via a roof skylight at high level and a ventilator at low level Gas Dispersal Holes All appliances and gas unions have a gas dispersal hole within t...

Page 7: ...technical permissible laden mass for your campervan BEFORE MOVING OFF Whenever making a journey with your campervan either setting off on holiday or returning home it is good practice to run through this simple checklist i Close and secure all cupboards and drawers and secure any loose articles ii Do not store tins bottles etc in overhead lockers iii Close and secure all windows and roof lights iv...

Page 8: ...ly Avoid wear and tear on clutch and transmission by taking extra care Change gears smoothly Try not to jerk the clutch Bicycle Racks Fitting a bicycle rack to the rear panel of a campervan will affect how weight is distributed There are restraints to be aware of with such fitments The maximum loading allowed on the back panel is 35 kgs including the weight of the bike rack and bicycles The camper...

Page 9: ...low down and take care when driving over raised speed bumps sleeping policemen or when embarking disembarking ferries In high or cross winds travelling downhill or in conditions of poor visibility reduce your speed High sided vehicles can cause air buffeting so extra care must be taken when passing or being passed Leave as much space as possible when overtaking these types of vehicles Speed Limits...

Page 10: ...4 2 MOTORWAY HANDLING ...

Page 11: ... axle On uneven ground lateral levelling is accomplished by the use of a leveler jack or ramp and a spirit level placed across the campervan floor LEVELLER JACK Place the leveller jack folded flat in front of the wheel that is to be raised to level the axle Drive the campervan onto the leveler jack and adjust the height until the spirit level shows that the campervan is laterally level RAMP Revers...

Page 12: ...5 2 ARRIVING ON SITE ...

Page 13: ...at i The mains supply is suitable for your installation and appliances i e whether it is AC or DC and whether it is at the correct voltage and frequency ii Your campervan is properly earthed Never accept a supply from a socket outlet or plug having only two pins or from a lighting outlet iii Any residual current device earth leakage circuit breaker in the mains supply to the campervan has been tes...

Page 14: ...AS ELECTRICAL CONNECTION Please Note Connection to a mains voltage supply OVERSEAS requires particular attention Care must be taken when connecting supplies abroad since the supplies can be of REVERSE POLARITY The significance of REVERSE POLARITY is that when equipment is switched off it may not be electrically isolated The only certain way of making equipment safe is to unplug it A means of check...

Page 15: ... the tap the arrow on the tap shows the direction of flow for the gas Water Heater Space Heater Refrigerator Cooking Appliance Gas On Off Hob Gas Regulator Your new campervan has been fitted with a fully approved gas regulator designed to operate with Propane gas at a gas pressure of 30mBar Your regulator is fitted with a test point which is accessed via the inlet at the side of the regulator This...

Page 16: ... water level in the tank while filling is in progress Waste Water Tank Your new campervan is also fitted with a 45 litre waste water tank All waste water excluding the toilet waste will run into the waste water tank The level of water in the tank can be monitored using the control panel Opening the grey waste outlet provided on the outside of the campervan empties the tank Open the tap when the ou...

Page 17: ...may produce sufficient amounts of CO2 to pollute the awning space if it is totally enclosed and therefore MUST NOT BE used on gas when an awning is attached Please note Ventilation holes must be clear at all times LPG GAS SYSTEM Elddis does not recommend the use of any external cylinders Please ensure that you have read the operating instructions for each gas appliance contained in your Owners Inf...

Page 18: ...e is correctly fitted and clamped This should stop any possible product release due to a poor connection seal First Aid If any product is released and comes into contact with you or the customer the following first aid measures should be used Inhalation Remove the affected person to fresh air Keep the patient warm and at rest If breathing has stopped administer artificial respiration Give external...

Page 19: ... behind the nozzle and the guard keeping lever pushed forward with the handle at the 12 o clock position Locate the nozzle over the lugs on the filler valve and turn the lever quarter turn clockwise to lock From this moment ensure hands are away from the nozzle barrel 2 Pull back lever towards hose and latch into place Ensure lever is latched securely Push button and hold until the fill is complet...

Page 20: ...7 4 GAS SAFETY ADVICE ...

Page 21: ... a battery is installed at all times Failure to do so could void your insurance policy Do not place the battery onto cold surfaces such as concrete as this will affect the battery s ability to charge Points to remember Prolonged discharge causes harmful sulfation and may damage a battery For peak performance never let a battery sit discharged for long periods of time Over discharged batteries are ...

Page 22: ...of difficulty consult an approved electrical installation contractor who may be the local electricity board It is dangerous to attempt modifications and additions yourself CAUTION Lamp holder plugs bayonet cap adaptors should not be used under any circumstances Resetting the RCD To re set operate the switch as for MCB s Periodically the RCD should be checked by operating the test button marked T T...

Page 23: ...on the driving state Without a booster fitted the vehicle leisure batteries are at risk of discharge whilst the vehicle is in motion Location The location of the booster will vary depending on each vehicle layout but will always be located within 1m of the vehicle s power distribution unit Please contact Erwin Hymer Group UK Ltd if any further information is required regarding this product CHECK a...

Page 24: ...8 4 ELECTRICAL SYSTEM MAINS UNIT CAMPERVAN ...

Page 25: ...tion pack For vehicles fitted with a pop top roof please refer to accompanying user guide Please note Before attempting to use any gas equipment please ensure that the LPG tank contains gas and the valve is in the on position Also ensure the appliance isolation valves are in the on position Please note Before attempting to use any electrical appliance please ensure that you have connected the main...

Page 26: ...ess of tank level This is so that the user can purge their water pipes Awning Button When the Awning Button is pressed the control panel will switch power to the exterior awning light Display Indicator The Display indicator on the Vegas Voltmeter Panel is used to display the Leisure Battery voltage and the Water level depending on which button is pressed If a waste tank is fitted the lowest indica...

Page 27: ... Vegas Voltmeter Panel is used to display the Leisure Battery voltage ïIf a waste tank is fitted the lowest indicator will illuminate when the waste tank is full 3 To cancel calibration mode press and hold Leisure Battery Voltage Button for two seconds 4 To start the calibration process press and hold the Water Level Button for two seconds 5 If the calibration process was successful the display wi...

Page 28: ...onged use additional ventilation may be needed by opening a window or increasing the extraction force of the hood Never extinguish a cooking fire with water Turn the burner off and cover the flame with a lid or a fire blanket The burners and pan supports are hot during and after use Allow all parts to cool before touching them as this can cause serious injury Unattended cooking on a hob with fat o...

Page 29: ...smoke Ignite the burner and heat the oven for about 30 minutes at 200 C to eliminate any residual factory lubricants that might impart unpleasant smells to cooked food Smoke may occur during this procedure Open any windows and turn on mechanical ventilators to help remove the smoke Dual Fuel only Ensure the electricity is connected and switched on Prime the hotplate by switching on the hotplate fo...

Page 30: ...he appliance Turning off Turn the control knob clockwise to the 0 position to turn off the burner Always make sure the control knob is in the 0 position when you have finished using the gas burners Do not shut the glass lid when the burners are lit or still warm Use of the electric hotplate if applicable For the exact location of the control knob see Main components Turning on Rotate the control k...

Page 31: ...g and using the grill If the burner accidentally extinguishes turn the control knob to the 0 position and wait at least 1 minute before re igniting the burner If the burner has not lit within 15 seconds turn the control knob back to the 0 position and release it Wait at least 1 minute and repeat the steps above to turn on the appliance Although the grill heats up quickly it is recommended that a f...

Page 32: ...he appliance use the correct sizes of pans and position them centrally over the burners SOH700 SOH710 Ensure that there is at least a 10mm gap between the pans and the edges of the hob Turn the pans so that the handles do not overhang the front of the appliance Ensure that the flame of the gas burner heats the bottom of the pan not the sides The pans and trays supplied with this appliance are the ...

Page 33: ...s tap and is variable over the range 130 C to 240 C The table overleaf provides a guide to the approximate temperatures at each of the shelf positions with respect to the gas mark setting Good use can be made of the temperature variation between the shelf positions as several dishes requiring different temperatures may be cooked at the same time In this way maximum benefit can be obtained from the...

Page 34: ...oes not spark 12V DC battery is discharged Connections are loose Charge battery Secure connections Control knobs do not function Knobs are mounted incorrectly Install knobs correctly If you cannot solve a problem contact the authorised local Service Centre or Thetford Customer Service in your country Putting in storage Close the gas valve at the gas bottle Dual Fuel only Disconnect the electrical ...

Page 35: ...epted This appliance is designed for 12V DC supply voltage Do not attempt to run the refrigerator on any other voltage or means of supply Build up of dust on the condenser will reduce the performance of the appliance and increase the risk of overheating of the cooling system Have the condenser and cooling fan cleaned by qualified service personnel if you suspect poor performance Never open or dama...

Page 36: ... 2 LED PERFORMANCE mode Standard mode Selection of all temperature levels 1 to 5 3 LED SILENT mode Decreased fan and compressor speed with reduced noise e g if the user wants to relax or sleep Selection of three temperature levels 1 to 3 4 LED BOOST mode Maximum performance e g for an immediate cool down or after a larger amount of uncooled foodstuff has been put in the refrigerator No selection o...

Page 37: ...he cooling device as soon as a layer of ice forms Avoid unnecessarily low temperatures Clean the condenser of dust impurities at regular intervals Using the refrigerator The fridge device conserves fresh foodstuffs You can also conserve frozen foodstuffs in the freezer compartment Note Ensure that food or liquids in glass containers are not excessively refrigerated Liquids expand when they freeze ...

Page 38: ...ce or to loosen objects which have frozen in place To defrost the cooling device proceed as follows Take out the contents of the cooling device Place them in another cooling device to keep them cool if necessary Switch the cooling device off by pushing the button for five seconds Leave the door open Wipe off the water resulting from defrosting or if present empty the collecting tray If your device...

Page 39: ...the cooling system is overloaded the minimum speed of the motor of 1850 RPM cannot be maintained 5 Overheating of the electronics unit If the cooling system is overloaded too heavily or if the temperature is too high the electronics can overheat Continuous Temperature not measurable NTC sensor is faulty Fault Possible cause Remedy Compressor runs constantly Faulty thermostat Change the thermostat ...

Page 40: ...KL UOFF Poor contact corrosion Cable cross section too small Replace the cable Ambient temperature too high Insufficient ventilation and or air supply Start attempt with UKL UON Move the refrigerator to another location Defective compressor Replace the compressor Electric circuit between the pins in the compressor interrupted UKL Voltage between the positive and negative terminals of the electroni...

Page 41: ...t between the pins in the compressor interrupted Defective compressor Replace the compressor Fault Possible cause Remedy Compressor runs for a long time continuously Ambient temperature too high Poor cooling interior temperature increases Insufficient ventilation and or air supply Move the refrigerator to another location Condenser is dirty Clean the condenser Faulty fan Replace the fan Compressor...

Page 42: ... the handle to open the door Microwave cooking 1 Press the POWER button once and P100 will display and flash 2 Turn the TIMER WEIGHT to select the microwave power P100 P90 P80 P70 P60 P50 P40 P30 P20 P10 and P00 will display in order 3 Press START 30 SEC to confirm 4 Turn the TIMER WEIGHT dial to adjust the cooking time The time setting should be between 0 05 95 00 5 Press START 30 SEC to start th...

Page 43: ...W electric selected 3 00kW electric selected Gas selected Gas electric selected External control from alternative source Increase temperature button Decrease temperature button Gas lit indicator Lockout indicator Frost protection mode approx 5 C Night time mode approx 16 C Whale Duo Control Heat Air Instructions for Use Temperature Settings ...

Page 44: ...9 20 HOW TO USE YOUR CAMPERVAN S EQUIPMENT 1 Select Temperature 2 Select Power Setting 3 Gas Power On X 1 6 ...

Page 45: ...matically step down the other Whale space water heater to a lower electric setting or turn off if at risk of exceeding 16A The last heater selected has AC mains priority Step 1 Show Lockout Troubleshooting Whale Duo Control Step 2 Identify Lockout Step 3 Recommended Action Inadequate gas supply 1 Check gas 2 30mbar LPG 3 Go to step 4 Overheat 1 Check air vents and ducts are not restricted 2 Wait 1...

Page 46: ...44 0 845 217 2933 For Europe please see enclosed Webasto Service Information Maintenance Repairs The vehicle owner must arrange for the appliance to be serviced at least every 2 years from date of purchase including its gas supply and ducting for the products of combustion BS EN 624 All maintenance and repairs must be carried out by a registered gas engineer at a Whale approved service centre of b...

Page 47: ...it was put into service Disposal This product must be disposed of in accordance with the regulations of the respective country in which it is used National regulations and laws must be observed Please note The appliance must be installed and serviced in accordance with any relevant regulations in the country where the appliance is installed If the electrical supply cord is damaged it must be repla...

Page 48: ...s selected Gas 0 75kW electric selected Gas 1 50kW electric selected External control from alternative source Increase temperature button Decrease temperature button Gas lit indicator Lockout indicator Whale Duo Control Panel Expanse Not available on all models External control will allow control of the heater via an alternative source Please refer to your vehicle handbook for more information ...

Page 49: ...ric Power Management When selecting a high electric setting on the space or water heater the control panel may automatically step down the other whale space water heater to a lower electric setting or turn off if at risk of exceeding 16A The last heater selected has AC mains supply X 1 6 ...

Page 50: ...ane or Propane Maintenance To clean and sterilise inside the Water Heater use diluted sterilising fluid and fully rinse through with clean water afterwards The outside of the appliance should not normally require cleaning If it does isolate the electrical supplies and wipe down with a soft damp cloth only Do not use abrasive cleaners Allow to fully dry before reconnecting the electrical supplies I...

Page 51: ...d no blockage in the gas line At temperature below 5 C use propane gas rather than butane Check combustion air inlet flue and exhaust flue for blockages Clear lockout as described below Overheat Check that there is water in the appliance Whale recommends that you wait at least 5 to 10 minutes to allow the Water Heater to cool before clearing lockout as described below Low High Supply Voltage Minim...

Page 52: ...to use the heater by pressing the water heat setting button and plus symbol button simultaneously for 3 seconds If problems persist contact Whale Support on 44 0 845 217 2933 Please note No reset on water heater required The reset can be carried out on the control panel Duo Control Panel clearing a Lockout Winterising When using the Water Heater in winter ensure the flue is not blocked by snow or ...

Page 53: ...omatically deactivate and the low power warning chirp should stop allowing you to dispose of the alarm Low Battery Warning Silence This feature can temporarily silence the low battery chirp for 8 hours which is particularly useful if the warning begins during the night This feature may be repeated up to 10 times but is not a substitute for replacing the smoke alarm Alarm Test The alarm must be pro...

Page 54: ...ed sensitivity reset cycle for approximately 10 minutes During the reduced sensitivity reset cycle the red LED on your alarm will continue to flash more rapidly than normal approximately once every second Your alarm will automatically return to full sensitivity on completion of the reset cycle and the red LED will revert to flashing once every 40 seconds DANGER Never ignore any alarm Ignoring the ...

Page 55: ...se it has no odour or taste and cannot be seen Like oxygen CO enters the body through the lungs during the normal breathing process It competes with oxygen by replacing it in the red blood cells thereby reducing the flow of oxygen to the heart brain and other vital organs In high concentrations CO can kill in minutes Many cases of reported carbon monoxide poisoning indicate that while victims are ...

Page 56: ...nce of carbon monoxide For this and other reasons do not use this carbon monoxide detector on an intermittent basis or as a portable detector or an intermittent basis or as a portable detector for trying to trace one source of the spillage of combustion products from fuel burning appliances or from chimneys Do not IGNORE ANY WARNING FROM YOUR CO DETECTOR Burn charcoal inside your home caravan tent...

Page 57: ...ortened Note Aerosol CO may be used in order to avoid having to burn incense sticks Read all steps thoroughly before attempting to test the sensor Step 1 If the detector is wall or ceiling mounted unhook the detector from the screws Step 2 Cover the sounder vents with one hand Press and hold the Test Reset button down with your thumb finger until the Power LED illuminates green and the sounder sou...

Page 58: ...rp once per minute for up to 30 days IMPORTANT This does NOT mean that the detector has detected carbon dioxide Replace batteries immediately If the product continues to chirp despite having new batteries and the product is still within warranty then contact Technical Support for advice If the product is no longer in warranty replace it immediately Maintaining testing your detector Your detector w...

Page 59: ...ht ii Then while the rods are depressed push upwards to open the rooflight Midi Heki Rooflight i To open push the large central button Fig 2 ii Whilst depressed slide the bar to the desired position and locate into the stops provided Fig 3 Door Flyscreen The exterior door flyscreen can be opened or closed from both inside and outside of the Campervan and does not restrict door openings When openin...

Page 60: ...tion For winter storage and to prevent frost damage the tap swivel must be left in the centre up position Windows Your new Campervan will be fitted with Polyplastic opening windows Polyplastic Window Opening i In order to open the Polyplastic window it is only necessary to move the catch upwards and release the catch from the backing plate ii The Polyplastic window should remain in the open positi...

Page 61: ...able storage locker are fitted with a 2 position button lock Push the button to lock the door and the button should remain flush with the door Push the button again to release and the button should then protrude from the door surface Magnetic Catches Magnetic catches work on contact with the metal plate on the rear of the door Simply close the door until the magnet engages and holds the metal plat...

Page 62: ...d keeps the inside of the tank clean Next add approximately 2 litres of water enough to ensure that the bottom of the Waste Holding Tank is covered Far more information on Thetford toilet fluids see last page of this manual Screw the cap back onto the emptying spout and turn back to its original position Note The Emptying Spout Measuring Cap is supplied in the same packaging as this manual WARNING...

Page 63: ...flush water tank g Rotating Emptying Spout h Automatic Pressure Release Vent i Sliding Cover j Removable Mechanism k Vent Plunger l Pull out Handle m Wheels n Blade Openener o Access Door to Waste Holding Tank Optional Features p Electric Blade q Automatic Ventilator r Waste Pump Out System s Waste Holding Tank Multi Level Indicator t Flush Water Tank Level Indicator only if toilet has its own flu...

Page 64: ...roximately 2 flushes Emptying The Waste Holding Tank has a capacity of 18 litres and requires emptying when the red light LED on the toilet control display lights up when the Waste Holding Tank only has capacity for approximately 2 more litres which is no more than two to three further uses Make sure that the blade is closed Open the access door located outside the vehicle pull the safety catch up...

Page 65: ... the seat and lid assembly and pull the round pins inside the assembly outwards from the pin holes After cleaning replace the seat and lid by positioning the round pins in front of the pin holes and push the lid and seat downwards To keep your flush water fresh and to prevent deposits from forming in your toilet bowl add a correct dosage of Aqua Rinse in your flush water tank if present on your to...

Page 66: ...u do not expect to use your Thetford toilet for a long winter period Activate the Control Panel by pressing the flush button Open the blade and press the flush button until water stops flowing into the bowl Close the blade Open the access door on the outside of your campervan and empty the Waste Holding Tank at an authorised waste dump Follow the instructions for cleaning and maintenance To allow ...

Page 67: ...9 43 HOW TO USE YOUR CAMPERVAN S EQUIPMENT ...

Page 68: ...in mind that TV signals diminish considerably beneath trees and reception can be poor or even non existent Wiring connections Band 40 780 MHz Max Gain FM DAB 25 dB UHF 25 dB Power supply 12 24 Vdc 1 Cut the antenna cable to the proper length and apply the connector Make sure no wire of the braiding touches the core of the cable 2 Fit the antenna connector into the relevant input of the amplifier a...

Page 69: ...n the vehicle If the vehicle has an additional battery its negative terminal should also be disconnected WARNING Inadequate supply cable connections could result in short circuits with the consequence that cable fires occur the airbag is triggered electronic control devices are damaged electric functions fail indicators brake light horn ignition lights CAUTION Installing the wrong fuse can cause c...

Page 70: ...9 46 HOW TO USE YOUR CAMPERVAN S EQUIPMENT HOW TO MAKE UP YOUR BEDS The double bed is made up by lifting the two side beds up and pulling them together to meet in the centre Campervan Day and Night ...

Page 71: ...9 47 HOW TO USE YOUR CAMPERVAN S EQUIPMENT HOW TO MAKE UP YOUR BEDS Campervan Day and Night N B Turn driver seat 90 degrees anti clockwise to make up front bed ...

Page 72: ...9 48 HOW TO USE YOUR CAMPERVAN S EQUIPMENT HOW TO MAKE UP YOUR BEDS Campervan Day and Night ...

Page 73: ...mation for Main In Mains Out and Multimedia 3 in 1 Sockets Where Applicable All work must be carried out by a competent person as defined by BS7671 Part 2 IEC 60364 Safety If the mains in or out supply cord is damaged it must be replaced by a special cord or assembly available from the manufacturer or its service agent For use in recreational vehicles only Additional Safety Information for Onboard...

Page 74: ... a smell of gas Extinguish all naked flames Switch off all appliances and do not operate any electrical switches Turn off all gas appliances Open windows and doors for ventilation Do not smoke Shut off gas connection Immediately ensure that the system is thoroughly checked by a Qualified Gas Engineer Regularly inspect gas tap to ensure inside nozzle is free from debris and gas connection to the re...

Page 75: ...via email If it has not been registered you can easily do it yourself Open the TRACKER registration portal www tracker co uk elddis TRACKER VLU and Campervan VIN Numbers are matched and confirmed with the vehicle model Enter Dealership name from dropdown menu Enter customer details including email address Confirmation sent to customer email One year subscription will begin TRACKER will contact cus...

Page 76: ...10 2 SECURITY ...

Page 77: ...h a small amount of water and mild soap suds and gently wipe dirt off Allow to dry before retracting failure to do this could result in mildew forming ABS Components To preserve the appearance of all ABS panels and fittings road grit dust sand flies bird droppings etc should be washed off using plenty of cold water Any remaining dirt should be washed off using a soft cloth and warm water Under NO ...

Page 78: ...st be filled with mains water only and mains water only should be used for the above cleaning procedure vii On no account should garden hoses be used to fill water tanks Internal Water Systems i Drain down the system Open all taps to allow air in enabling the system to drain quickly ii Fill the system by using the pump with a disinfectant sterilising solution Check that the solution at full streng...

Page 79: ... close all the taps The pump should turn off after a few seconds if it is a pressurised system PRE SEASON WATER SYSTEM PREPARATION Remain in your van after the pump has stopped and inspect all the taps and shower heads for leaks You may need to dry them down first to spot any leaks If there is access to the underside of the taps check for water leaks If you find a water leak check the following If...

Page 80: ...n all taps mixers in the mid position including the external shower if fitted User Tip Fully drain empty holding tank and flush tank of toilet in accordance with the manufacturer s instructions Remove shower head and hose including the external shower if fitted and shake water out Open water heater drain valve and leave open User Tip Ensure the gas is turned off at the bottle Open external tank va...

Page 81: ...ble not exposed to gales etc Campervan Covers Covers may be used to protect your new campervan provided that the cover used is of a breathable type Lower the TV antenna and ensure the cover is well tied down to avoid the cover being punctured Your campervan must be ventilated every 4 to 6 weeks if it is to be stored with a cover in place Battery Maintenance Storage Ensure that the leisure battery ...

Page 82: ...12 2 STORAGE ...

Page 83: ... from freezing accident or fire damage Exclusions No liability will be accepted for fair wear and tear including mould or discolouration of adhesive Damage including rodent damage wilful damage or negligence from abnormal working conditions will not be covered Condensation is not covered under the warranty agreement Three year manufacturer s warranty Year 1 warranty Covers all original components ...

Page 84: ...annual services have been carried out in accordance with our warranty terms Service intervals a In years 1 2 and 4 through to 9 the service must be completed no more than 60 days either side of the anniversary of the date of purchase b In Years 3 and 10 the service must be completed no more than 60 days on or before the anniversary of the date of purchase and must not exceed this date c For second...

Page 85: ...e complete the Notification of Change of Ownership form in your handbook Failure to do this will negate the remaining warranty This warranty does not affect the purchaser s statutory rights The warranty shall be governed and construed in accordance with the laws of England and the parties irrevocably submit to the exclusive jurisdiction of the courts of England For second owners the service in yea...

Page 86: ...13 4 WARRANTY ...

Page 87: ...n your campervan More comprehensive descriptions can be found in the equipment manufacturers literature held in the Owner s Information Pack WINDOWS Windows are all of a double glazed acrylic construction INSULATION Elddis campervans are built to comply with thermal insulation in accordance with the European Standard BSEN 1645 part 1 ...

Page 88: ...14 2 CAMPERVAN CONSTRUCTION ...

Page 89: ...15 1 ELECTRICAL DRAWINGS ELECTRICAL DRAWINGS CAMPERVAN ...

Page 90: ...15 2 ELECTRICAL DRAWINGS ...

Page 91: ...urther assistance PLEASE NOTE The internal lights in your campervan will not operate whilst the campervan engine is running Q Where Can I Get Spare Parts For My Campervan A Retailers and service centres will be able to source most parts you require For details of your nearest Elddis Retailer please refer to our Find A Retailer section on our website or call 0371 964 2113 for assistance Q How Many ...

Page 92: ...h The Service I Have Received From My Retailer Service Centre Where Do I Go From Here A We would recommend that you write to your Retailer Service Centre detailing your problems and requirements requesting a response explaining how they will resolve your complaint A copy of your letter can also be forwarded to Elddis Customer Care Department quoting the serial number of your campervan and the name...

Page 93: ... the waste holding tank can be accessed and emptied from outside Control Panel Used as the description for the panel of electrical switches and gauges governing 12V and mains electricity systems Dinette This is a popular style of seating arrangement where two seats or settees face each other across a table Earth Leakage Circuit Breaker ELCB ELCB Earth leakage circuit breaker see residual current d...

Page 94: ... a campervan is level when sited on a pitch It is important for comfort and also to ensure the correct functioning of the fridge and water systems LPG Liquid Petroleum Gas i e butane or propane L Shaped This is a term where the seating area of a campervan is indeed L shaped Mains Hook Up This is a site facility where you can plug into a mains electricity supply Maximum User Payload This is the max...

Page 95: ...eater This is a type of heating equipment for the living quarters Modern units fitted offer gas and mains operation Speed Rating This is the maximum speed at which a tyre may be used as marked on its sidewall SMMT Society of Motor Manufacturers and Traders Torque Wrench A form of spanner used to set nuts and bolts to a specified degree of tightness It is recommended for adjustment of wheel fixings...

Page 96: ...17 4 GLOSSARY ...

Page 97: ...requirements in this handbook your warranty will be invalidated however this will not affect your legal or statutory rights as a customer Elddis will not pay any unapproved Service Centre for the undertaking of any warranty work Minimum service requirements The service must be undertaken by suitably qualified personnel A full damp test check should be undertaken and damp readings recorded A servic...

Page 98: ...re clear from obstructions GAS SYSTEMS Item Condition Hob check operation Oven check operation Grill and fan check operation Fridge check operation Water boiler Check operation Heater check operation APPLIANCES check gas and electric operation Item Condition Water pump pressure switch check operation Taps pipes check operationy Water system check for leaks Water Tanks if fitted check security of a...

Page 99: ...ition Fire Extinguisher if fitted check it is still within date Fire Blanket if fitted check it is still within date Habitation doors operation FIRE SAFETY Item Condition Doors and windows check all catches are present and operating correctly Blinds and flyscreens check condition and operation Roof check condition of roof Cab seats check condition of the seats and seats belts Floor check condition...

Page 100: ...al service has been carried out in accordance with the manufacturers and NCC recommendations 4th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations ANNUAL SERVICE RECORD CAMPERVAN MODEL VEHICLE IDENTIFICATION NUMBER YEAR 5th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carri...

Page 101: ...rtify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 10th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 12th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC r...

Page 102: ...certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 18th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 20th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC...

Page 103: ...nsfer of ownership must be made within the first three months of any change of legal ownership in order for the warranty cover to remain valid Erwin Hymer Group UK Limited Customer Care Delves lane Consett County Durham DH8 7PE www elddis co uk This form is also available for you to print from our web site NOTIFICATION OF CHANGE OF OWNERSHIP Previous owner details if known Name Address Post code E...

Page 104: ...19 2 CHANGE OF OWNERSHIP ...

Page 105: ...lternatively please complete the attached form and post to us Erwin Hymer Group UK Limited Customer Care Delves Lane Consett County Durham DH8 7PE www elddis co uk NOTIFICATION OF CHANGE TO NAME AND ADDRESS Previous details Name Address Post code Email New details Name Address Post code Daytime telephone number Date of purchase Email Details of your Campervan Range Model Vehicle identification num...

Page 106: ...20 2 CHANGE OF ADDRESS ...

Page 107: ... 12v Systems 6 1 Connecting To Mains Supply 6 1 Disconnecting Mains Supply 6 2 Generator Charger 6 1 Mains Supply 6 1 Overseas Electrical Connection 6 2 Power Supply Charger 6 1 INDEX G Gas 6 3 Connection 6 3 Regulator 6 3 Gas Safety Advice 7 1 Generators Charger 8 2 Glossary 17 1 I Insulation 14 1 L Levelling 5 1 Loading 3 1 M Mains Unit 8 2 Campervan Construction Main Components Windows 14 1 N N...

Page 108: ...t Graphics Ltd Tel 01332 549278 MY2021 Ref 21761 Security 10 1 Service records 18 4 Site Regulations 5 1 Storage Long Term Winter 12 1 T Taps 9 36 Toilet Thetford C260 9 38 V Ventilation 2 2 W Water System 6 4 Windows 9 36 Wiring diagram 15 1 ...

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