Elation PLATINUM HFX, User Manual

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L I M I T E D W A R R A N T Y ( U S A O N L Y )
A. Elation Professional hereby warrants, to the original purchaser, Elation Professional products to be free of
manufacturing defects in material and workmanship for a period of two years (730 days), and Elation
Professional product rechargeable batteries to be free of manufacturing defects in material and workmanship for
a period of six months (180 days), from the original date of purchase. This warranty excludes discharge lamps
and all product accessories. This warranty shall be valid only if the product is purchased within the United
States of America, including possessions and territories. It is the owner’s responsibility to establish the date and
place of purchase by acceptable evidence, at the time service is sought. B. For warranty service, send the
product only to the Elation Professional factory. All shipping charges must be pre-paid. If the requested repairs
or service (including parts replacement) are within the terms of this warranty, Elation Professional will pay return
shipping charges only to a designated point within the United States. If any product is sent, it must be shipped
in its original package and packaging material. No accessories should be shipped with the product. If any
accessories are shipped with the product, Elation Professional shall have no liability what so ever for loss and/or
or damage to any such accessories, nor for the safe return thereof. C. This warranty is void if the product serial
number and/or labels are altered or removed; if the product is modified in any manner which Elation Professional
concludes, after inspection, affects the reliability of the product; if the product has been repaired or serviced by
anyone other than the Elation Professional factory unless prior written authorization was issued to purchaser by
Elation Professional; if the product is damaged because not properly maintained as set forth in the product
instructions, guidelines and/or user manual. D. This is not a service contract, and this warranty does not include
any maintenance, cleaning or periodic check-up. During the periods as specified above, Elation Professional will
replace defective parts at its expense, and will absorb all expenses for warranty service and repair labor by
reason of defects in material or workmanship. The sole responsibility of Elation Professional under this warranty
shall be limited to the repair of the product, or replacement thereof, including parts, at the sole discretion of
Elation Professional. All products covered by this warranty were manufactured after January 1, 1990, and bare
identifying marks to that effect. E. Elation Professional reserves the right to make changes in design and/or
performance improvements upon its products without any obligation to include these changes in any products
theretofore manufactured. F. No warranty, whether expressed or implied, is given or made with respect to any
accessory supplied with the products described above. Except to the extent prohibited by applicable law, all
implied warranties made by Elation Professional in connection with this product, including warranties of
merchantability or fitness, are limited in duration to the warranty periods set forth above. And no warranties,
whether expressed or implied, including warranties of merchantability or fitness, shall apply to this product after
said periods have expired. The consumer’s and/or dealer’s sole remedy shall be such repair or replacement as is
expressly provided above; and under no circumstances shall Elation Professional be liable for any loss and/or
damage, direct and/or consequential, arising out of the use of, and/or the inability to use, this product. G. This
warranty is the only written warranty applicable to Elation Professional products and supersedes all prior
warranties and written descriptions of warranty terms and conditions heretofore published.
WARRANTY RETURNS
All returned service items whether under warranty or not, must be freight pre-paid and accompany a return
authorization (R.A.) number. The R.A. number must be clearly written on the outside of the return package. A
brief description of the problem as well as the R.A. number must also be written down on a piece of paper and
included in the shipping container. If the unit is under warranty, you must provide a copy of your proof of
purchase invoice. Items returned without a R.A. number clearly marked on the outside of the package will be
refused and returned at customer’s expense. You may obtain a R.A. number by contacting customer support.
ONLY Use the original packaging and materials to transport the fixture in for service.