5
www.elationlighting.com
CUSTOMER SUPPORT
Elation Professional
®
provides a customer support line, to provide set up help and to
answer any question should you encounter problems during your set up or initial
operation. You may also visit us on the web at
www.elationlighting.com
for any
comments or suggestions. For service related issue please contact Elation
Professional®.
ELATION SERVICE USA - Monday - Friday 8:00am to 5:00pm PST
Voice: 323-582-3322
Fax: 323-832-9142
E-mail:
ELATION SERVICE EUROPE - Monday - Friday 08:30 to 17:00 CET
Voice: +31 45 546 85 30
Fax: +31 45 546 85 96
E-mail:
WARRANTY RETURNS
All returned service items whether under warranty or not, must be freight pre-paid and
accompany a return authorization (R.A.) number. The R.A. number must be clearly
written on the outside of the return package. A brief description of the problem as well
as the R.A. number must also be written down on a piece of paper and included in the
shipping container. If the unit is under warranty, you must provide a copy of your proof
of purchase invoice. Items returned without a R.A. number clearly marked on the
outside of the package will be refused and returned at customer’s expense. You may
obtain a R.A. number by contacting customer support.
I M P O R T A N T N O T I C E !
There are no user serviceable parts inside this unit. Do not attempt any repairs
yourself; doing so will void your manufactures warranty. Damages resulting from
modifications to this fixture and/or the disregard of safety and general user
instructions found in this user manual void the manufactures warranty and are not
subject to any warranty claims and/or repairs.
