8
9
• Check the charging cable connection.
3. No sound
• Check sound volume level
• Check battery charge level
• Check Bluetooth connection
4. Can’t hear other person’s voice in an incoming/outgoing call
• Check microphone access, do not cover the microphone with
your hand when talking
• Check sound volume level
• Make sure that the mute mode is off
5. Interference with the speaker
• Ensure that any mobile communications devices are at least 30
cm away from the NanoBeat portable speaker
6. Unable to connect to external Bluetooth devices
• Make sure the NanoBeat battery is fully charged
• To pair, ensure the minimum distance between the NanoBeat
and your mobile device (no more than 1 meter)
• Check that the option “Visible to other Bluetooth devices” is acti-
vated in your Bluetooth device menu
• If, after the interruption of the connection caused by exceeding
the working distance of 10 m or disconnecting Bluetooth on the
external mobile device, the automatic connection did not occur,
turn off and turn on the power of the portable NanoBeat speaker.
• 2 external mobile devices are registered with NanoBeat and a
connection is already established with one of them. To do this
break the connection with the first device. This will automatically
connect to your registered device.
If you are unable to solve the problem yourself, contact the sup-
port service or the ELARI service center.
FAQ
A list of frequently asked questions can be found on the website:
www.elari.net/support/.
Precautionary measures:
1. The device may only be used for its intended purpose and only
with compatible accessories.
2. It is forbidden to disassemble the device and make changes to
its design. Maintenance and repair of the device should be carried
out only in authorised service centres.
3. Do not turn on or use the damaged device.
4. Do not leave the device near heat sources or in places where it
is exposed to direct sunlight, large amounts of dust, moisture, rain
or mechanical shocks, or in a car with the windows closed.
5. Do not use alcohol, gasoline or thinner to clean the case.
