©
ELAN
2015
All
rights
reserved.
Page
19
E L A N
gMV88 INSTALLATION MANUAL
Symptom
HDCP LED is dark.
(The LED is solid when a valid
HDCP key is registered.
The LED flashes when picture
is present but an HDCP key is
not required)
POWER LED is dark
Possible Cause/s
1. The source is not a valid HDCP source
2. The display is not compatible
with HDBaseT transmitted HDMI
3. Mis-wiring
4 Bad patch cable
5. Too much wire
1. Mis-Wiring
2. Bad patch cable
3. Too much wire
4. UltraMatrix is not powered on
What an authorized installer can do
Select a source with HDCP protected material
Verify display has latest firmware for compatibility with HDBaseT
Verify with continuity tester that pairs are landed T568B (preferred) on
both ends of the wire
Replace cables with known good cables
Verify that wire length does not exceed 328’ (100m)
Verify with continuity tester that pairs are landed T568B (preferred) on
both ends of the wire
Replace cables with known good cables
Verify that wire length does not exceed 328’ (100m)
Connect power and turn on the MAIN POWER switch
No picture on monitor
No sound from Analog output
No sound from Digital output
1. Mis-Wiring
2. Bad Patch Cable
3. Too Much Wire
4. EDiD Table Mis-Match
1. Improper configuration
2. Illegal format
3. No communcition with switcher
1. Improper configuration
2. No Analog/Digital Mirror
on zone output
Verify with continuity tester that pairs are terminated T568B on both ends
of the wire
Replace cables with known good cables
Verify that wire length does not exceed 328’ (100m)
Double check your EDiD table worksheet and g!
Configurator source EDiD settings
Verify the source is configured properly Multi-channel sources may
not be routed to analog outputs
Verify control of the UltraMatrix by observing the Communication LED
on front panel
Verify the source is configured properly
An analog output must be mirrored for a digital output to receive
analog sources
Table 1.3 Audio and Video Troubleshooting
