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5. Troubleshooting
Listed below are a few common problems the user may encounter, with solutions.
Unit not responding to DMX:
Check that the DMX cables are connected properly and are wired correctly (pin 3 is “hot”; on some other
DMX devices pin 5 may be “hot”). Also, check that all cables are connected to the right connectors; it
does matter which way the inputs and outputs are connected.
For any additional inquiries, please contact your local dealer for product support.